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  • Sander Boele 8 posts 29 karma points
    Sep 11, 2012 @ 16:43
    Sander Boele
    0

    Orders are not showing up in the backend (Wrong ProductCatalogGroupId)

    New orders are not showing up in the backend, however they are placed. When I checked the database I noticed that ProductCatalogGroupId is 14 because I created a new product catalog group and deleted the default catalog group 'uCommerce.dk'. When I change this Id from 14 to 13 they show up in the uCommerce backend.

    Is this configured somewhere? I cannot figure out why uCommerce decides to show the orders from product catalog group with Id 13.

    Sander

  • Sander Boele 8 posts 29 karma points
    Sep 17, 2012 @ 17:21
    Sander Boele
    0

    @Soren

    Where is this productcataloggroupid coming from when listing the orders? Is this coming from a file, from the database or some other place?

  • Søren Spelling Lund 1797 posts 2786 karma points
    Sep 24, 2012 @ 09:28
    Søren Spelling Lund
    0

    Hi Sander,

    The ProductCatalogGroupId is set automatically on orders based on which store is configured to run on any given hostname. Do you have a hostname set up or are you running with the "Default" value for your store?

    Also which version of uCommerce are you using?

  • Sander Boele 8 posts 29 karma points
    Oct 18, 2012 @ 12:46
    Sander Boele
    1

    Hey Soren,

    I totally missed your reply here, I already managed to fix the issue.
    It turned out that the security on purchase orders wasn't set correctly. Enabling them for our admin user fixed the problem.

  • Søren Spelling Lund 1797 posts 2786 karma points
    Oct 24, 2012 @ 11:21
    Søren Spelling Lund
    0

    Beautiful. Thanks for being awesome and following up in the forum! 

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