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  • Steven Sønderskov 30 posts 142 karma points
    Dec 06, 2012 @ 15:28
    Steven Sønderskov
    0

    Ucommerce DIBS automatic transaction question

    Hi there

    We have build a webshop using uCommerce 3.0.0.12320.
    When an order is completed in the system it goes to the folder "Completed Order". At that point I was under the impression, that the money would be drawn from the users creditcard. But that never happens. The order i still under "New/Pending payments" in the DIBS admin section.

     

    Is it because this is not a feature in uCommerce, or am I missing something. My dibs.config file is setup like this:

    <?xml version="1.0"?>
    <dibsPaymentMethodService 
    testMode="False" 
    debug="false"
    login="The Correct Merchant ID"
    password="The password provided by DIBS"
    callbackUrl="(auto)"
    acceptUrl="my-sites-callback-urls" 
    cancelUrl="my-sites-callback-urls
    merchant="The Correct Merchant ID
    useMd5="True"
    key1="some keys I got from DIBS"
    key2="some keys I got from DIBS" />
    Thanks
  • Steven Sønderskov 30 posts 142 karma points
    Dec 06, 2012 @ 16:42
    Steven Sønderskov
    0

    Hi again

    Well I have now tried following this approach http://www.publicvoid.dk/SetupUCommerceToIncludeDIBSAsAPaymentMethod.aspx but with no luck.

    Here is my dibs.config:

    <?xml version="1.0"?>
    <dibsPaymentMethodService 

    testMode="False" 

    debug="false"

    login="theApiUserIHaveCreated"

    password="theCode"

    callbackUrl="(auto)"

    acceptUrl="callbackurl" 

    cancelUrl="cancelUrl" 

    merchant="CorrectMerchantID" 

    useMd5="True"

    key1="SomeKeysFromDibs"

    key2="SomeKeysFromDibs" />

     

    I have also made som changes to "ToCompleteOrder.config" and "ToCancelled.config", so they now include <value>${ToCompletedOrder.AcquirePaymentTask}</value> and <value>${ToCancelled.CancelPaymentTask}</value>.

    But I still have no luck. Any ideas?

     

  • Søren Spelling Lund 1797 posts 2786 karma points
    Dec 07, 2012 @ 21:26
    Søren Spelling Lund
    0

    uCommerce will reach out to the payment gateway when the order is moved from "New" to "Completed" order status.

    Are you changing order status via the UI?

  • Steven Sønderskov 30 posts 142 karma points
    Dec 10, 2012 @ 09:41
    Steven Sønderskov
    0

    Yes I'm changing the order from the UI

  • Søren Spelling Lund 1797 posts 2786 karma points
    Dec 17, 2012 @ 09:56
    Søren Spelling Lund
    0

    Did you recycle the app pool after making the changes? uCommerce does not reload the configs automatically until the application recycles.

  • Steven Sønderskov 30 posts 142 karma points
    Dec 17, 2012 @ 13:46
    Steven Sønderskov
    0

    Yes but that doesn't seem to do the trick :-/

  • Steven Sønderskov 30 posts 142 karma points
    Dec 17, 2012 @ 13:48
    Steven Sønderskov
    0

    Can it be because we are still testing the website on preview.thewebsite.com, and staging.thewebsite.com (german version)?

  • Søren Spelling Lund 1797 posts 2786 karma points
    Dec 21, 2012 @ 12:39
    Søren Spelling Lund
    0

    Make sure that the payment you're trying to acquire has a payment status of "Authorized". uCommerce will only acquire payments with a payment status of "Acquired", anything else will be ignored until later in the flow.

  • Steven Sønderskov 30 posts 142 karma points
    Jan 24, 2013 @ 09:53
    Steven Sønderskov
    100

    Hello there

    Sorry for my late reply!
    I found a solution to the problem, but I forgot to post it here, but better late than never I guess :)
    It was my mistake, I had not set the Pipeline to "Checkout" at the DIBS Payment Method. 

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