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  • Lee 1130 posts 3088 karma points
    Apr 02, 2013 @ 17:10
    Lee
    0

    Awaiting Payment (1000003) Purchase Orders Showing In DB Not In uCommerce?

    We have about 8 purchase orders showing as awaiting payment in the database (OrderStatusId = 1000003), BUT these are not showing in the uCommerce admin? Anyone know why this would be happening?

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  • Martin 181 posts 740 karma points
    Apr 02, 2013 @ 19:03
    Martin
    0

    Hi Lee,

    When does this occur? Is it as a part of when converting basket to a order or is it when you acquire money?

     

    Regards Martin

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  • Lee 1130 posts 3088 karma points
    Apr 02, 2013 @ 19:24
    Lee
    0

    Its at the end of the checkout. Just before the user gets redirected to PayPal. They are set as awaiting payment but don't show in the backend. We have been playing around and found if we add a completed date to the purchase order then it shows?

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  • Morten Skjoldager 440 posts 1499 karma points
    Apr 03, 2013 @ 08:36
    Morten Skjoldager
    0

    Hi Lee. 

    I don't know how paypal works but do you get redirected to the payment window, type in your information and get redirected back? are RenderInMenu set to 1 for that orderstatus?  

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  • Søren Spelling Lund 1797 posts 2786 karma points
    Apr 09, 2013 @ 13:00
    Søren Spelling Lund
    0

    Hi Lee,

    Digging into this I see that orders are sorted by CompletedDate with the latest orders at the top. Maybe the order you're looking for is at the bottom of the list as opposed to the top of the list?

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