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  • Neil Hodges 338 posts 987 karma points
    Jul 01, 2013 @ 11:47
    Neil Hodges
    0

    Callback Failure Alert From WorldPay in uCommerce - no redirect

    Hi

    Trying to get the WorldPay payment gateway working with ucommerce, im testing some transactions and im getting an email after a sucessfull transaction stating 'Callback failure from Worldpay'

    After the sucessful payment there is no redirection to the sites sucess page, anyone have a solution for a redirect back to the success page?

    Im getting to this screen and it just hangs, no redirect

    any help would be much appreciated, thank you in advance

  • Jesper Nielsen 141 posts 498 karma points
    Jul 01, 2013 @ 15:31
    Jesper Nielsen
    100

    Hi Neil,

    Two typical issues that could result in the situation you describe:

    1) Your server is not available from the internet, causing the WorldPay callback to fail.

    2) Your confirmation page contains a redirect. WorldPay cannot handle that situation.

    Could any of these be the cause?

    Kind regards,

    Jesper

  • Neil Hodges 338 posts 987 karma points
    Jul 04, 2013 @ 17:02
    Neil Hodges
    0

    Hi Jesper

    I have had a play around with it and it seems that WorldPay wont redirect back to the confirmation page from the config settings.

    I have uploaded a resultY.html page and resultC.html page and added a hard coded link for the customer to return to the website shop.

    I have also setup a Meta Refresh to do the same after 5 seconds, this seems to work ok now. I do however get an email from WorldPay stating there was a Callback Failure but i think this is down to some settings within Worldpay that i will now have to turn off.

    Thank you for your help non the less :)

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