Our hosting provider migrated our site to another server. After this happened, we started getting the blue bar that reads "uCommerce Developer Edition".
We tried recycling the app pool as that fixed license issues in the past however that did not work. We then added the original license file to the root file system and under the umbraco folder. After a recycling the app pool, we do not see a license file and the blue banner persisted. Below are the logs, we uploaded the uCommerce.key at 7:17 AM. Any suggestions? Thanks!
userId
NodeId
Datestamp
logHeader
logComment
0
-1
7/20/13 12:13 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:14 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:15 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:15 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:41 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:43 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:43 AM
NotFound
shop/ (from '')
0
-1
7/20/13 12:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:13 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:30 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:42 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:43 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:45 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:49 AM
NotFound
shop/ (from '')
0
-1
7/20/13 1:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:13 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:14 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:44 AM
NotFound
shop/ (from '')
0
-1
7/20/13 2:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 3:14 AM
NotFound
shop/ (from '')
0
-1
7/20/13 3:20 AM
NotFound
shop/ (from '')
0
-1
7/20/13 3:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 3:38 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 3:38 AM
System
Application started at 7/20/2013 3:38:20 AM
0
-1
7/20/13 3:38 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
0
-1
7/20/13 3:38 AM
System
Loading content from disk cache...
0
-1
7/20/13 3:38 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 3:38 AM
Error
The uCommerce license file is either empty or missing.
0
-1
7/20/13 3:44 AM
NotFound
shop/ (from '')
0
-1
7/20/13 3:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 4:12 AM
NotFound
shop/ (from '')
0
-1
7/20/13 4:21 AM
System
Loading content from disk cache...
0
-1
7/20/13 4:21 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
0
-1
7/20/13 4:21 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 4:21 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 4:21 AM
System
Application started at 7/20/2013 4:21:56 AM
0
-1
7/20/13 4:23 AM
Error
The uCommerce license file is either empty or missing.
0
-1
7/20/13 4:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 4:33 AM
NotFound
shop/ (from '')
0
-1
7/20/13 4:46 AM
NotFound
shop/ (from '')
1
-1
7/20/13 4:47 AM
Login
1
1059
7/20/13 4:48 AM
Open
1
1059
7/20/13 4:48 AM
Open
1
-1
7/20/13 4:52 AM
Login
0
-1
7/20/13 4:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:05 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:07 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 5:07 AM
System
Application started at 7/20/2013 5:07:21 AM
0
-1
7/20/13 5:07 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
0
-1
7/20/13 5:07 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 5:07 AM
System
Loading content from disk cache...
0
-1
7/20/13 5:11 AM
Login
0
-1
7/20/13 5:12 AM
Error
The uCommerce license file is either empty or missing.
0
-1
7/20/13 5:13 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:16 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:17 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:27 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:31 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:46 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 5:53 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:12 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:16 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:23 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:24 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:29 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:42 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:42 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:42 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:46 AM
NotFound
shop/ (from '')
0
-1
7/20/13 6:54 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:13 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:16 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:17 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:17 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:18 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:18 AM
System
Loading content from disk cache...
0
-1
7/20/13 7:18 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
0
-1
7/20/13 7:18 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 7:18 AM
System
Application started at 7/20/2013 7:18:32 AM
0
-1
7/20/13 7:18 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 7:18 AM
Error
Index was outside the bounds of the array.
0
-1
7/20/13 7:19 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:19 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:19 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:20 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:21 AM
NotFound
size-guides (from '')
0
-1
7/20/13 7:23 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 7:23 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
0
-1
7/20/13 7:23 AM
System
Loading content from disk cache...
0
-1
7/20/13 7:23 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 7:23 AM
System
Application started at 7/20/2013 7:23:03 AM
0
-1
7/20/13 7:23 AM
Error
Can't import MacroEngine 'umbraco.MacroEngines.RazorMacroEngine':
System.ArgumentException: An item with the same key has already been
added. at
System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at
System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value,
Boolean add) at
umbraco.cms.businesslogic.macro.MacroEngineFactory.getEngines(List`1 types)
0
-1
7/20/13 7:23 AM
Error
Index was outside the bounds of the array.
0
-1
7/20/13 7:23 AM
Error
Index was outside the bounds of the array.
0
-1
7/20/13 7:24 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:33 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:38 AM
Login
0
1059
7/20/13 7:38 AM
Open
0
1059
7/20/13 7:39 AM
Open
0
1059
7/20/13 7:40 AM
Open
0
-1
7/20/13 7:46 AM
NotFound
shop/ (from '')
0
-1
7/20/13 7:54 AM
NotFound
shop/ (from '')
0
-1
7/20/13 8:12 AM
System
Loading content from disk cache...
0
-1
7/20/13 8:12 AM
System
Application started at 7/20/2013 8:12:25 AM
0
-1
7/20/13 8:12 AM
Custom
[UmbracoExamine] (InternalIndexer) Index is being optimized
0
-1
7/20/13 8:12 AM
Custom
[UmbracoExamine] (InternalMemberIndexer) Index is being optimized
0
-1
7/20/13 8:12 AM
Custom
[UmbracoExamine] Adding examine event handlers for index providers: 2
I'm pretty sure it's because you have moved your site to a new server. uCommerce license is bound to a IIS site instance. So you have to contact uCommerce team. Take a look here: http://www.ucommerce.net/en/about/contact-us.aspx
License issue with uCommerce
Umbraco version: 4.1.7
ASP.NET version: 4.0
Ucommerce version: 2.0.5.0
Our hosting provider migrated our site to another server. After this happened, we started getting the blue bar that reads "uCommerce Developer Edition".
We tried recycling the app pool as that fixed license issues in the past however that did not work. We then added the original license file to the root file system and under the umbraco folder. After a recycling the app pool, we do not see a license file and the blue banner persisted. Below are the logs, we uploaded the uCommerce.key at 7:17 AM. Any suggestions? Thanks!
Hi Nate,
I'm pretty sure it's because you have moved your site to a new server. uCommerce license is bound to a IIS site instance. So you have to contact uCommerce team. Take a look here: http://www.ucommerce.net/en/about/contact-us.aspx
Best regards Martin
Thanks Martin for the insight.
I have contacted Ucommerce and waiting for a license.
Should be all sorted now.
Correct, new license file resolved issue. Thank you Soren!
Hi Soren,
Please could you provide us Ucommerce 2.6.1.0 free license key for
www.theweddingshop.ae
The site has to go live in few days as the client are pushing us.
Could you help us.
Thanks,
Indraprasad
Hi indraprasad,
Please go and contact sales at ucommerce dot net
They will help you out ASAP :)
Regards
Morten
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