ucommerce page is blank after installation gives 500 error - uCommerce Support

Go to solution

Press Ctrl / CMD + C to copy this to your clipboard.

Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

These support forums are now closed for new topics and comments.
Please head on over to http://eureka.ucommerce.net/ for support.

Maff 141 posts 466 karma points

Nov 12, 2013 @ 13:31
0

uCommerce page is blank after installation - gives 500 error
Hi,

I installed uCommerce (v) on an existing Umbraco (v4.9.1) and get a blank uCommerce page, with a 500 server error when I try to load it.

The server error details are below - any help is appreciated.

Thanks,

Maff
1. POST http://local.dev/umbraco/webservices/TreeClientService.asmx/GetInitAppTreeData 500 (Internal Server Error) jquery.js?cdv=1:4
  1. sendjquery.js?cdv=1:4
  2. f.extend.ajaxjquery.js?cdv=1:4
  3. loadjquery.tree.js?cdv=1:2048
  4. refreshjquery.tree.js?cdv=1:311
  5. initjquery.tree.js?cdv=1:242
  6. rebuildTreeUmbracoTree.js?cdv=1:248
  7. shiftAppUmbracoApplicationActions.js?cdv=1:137
  8. (anonymous function)umbraco.aspx:376
  9. f.event.dispatchjquery.js?cdv=1:3
  10. h.handle.ijquery.js?cdv=1:3
  11. f.event.triggerjquery.js?cdv=1:3
  12. (anonymous function)jquery.js?cdv=1:3
  13. e.extend.eachjquery.js?cdv=1:2
  14. e.fn.e.eachjquery.js?cdv=1:2
  15. f.fn.extend.triggerjquery.js?cdv=1:3
  16. obj.onNavigateHistoryManager.js?cdv=1:17
  17. obj.addHistoryHistoryManager.js?cdv=1:23
  18. (anonymous function)umbraco.aspx:394
  19. ojquery.js?cdv=1:2
  20. p.fireWithjquery.js?cdv=1:2
  21. e.extend.readyjquery.js?cdv=1:2
  22. c.addEventListener.Bjquery.js?cdv=1:2
Copy Link
Maff 141 posts 466 karma points

Nov 12, 2013 @ 13:32

0

oops - uCommerce version is v4.0.6.13304

Copy Link
Maff 141 posts 466 karma points

Nov 12, 2013 @ 15:19

0

More info - when I call the TreeClientService.asmx file directly in the browser I get the following error:

The type System.Collections.Generic.Dictionary`2[[System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] is not supported because it implements IDictionary.

I've seen a couple of posts about URL rewriting modules and I've tried removing all mentions from my web.config, but the error still happens.

Here's what I have in the web.config:

In configuration/configSections:

<section name="urlrewritingnet" restartOnExternalChanges="true" requirePermission="false" type="UrlRewritingNet.Configuration.UrlRewriteSection, UrlRewritingNet.UrlRewriter" />

and in configuration underneath that I have:

<urlrewritingnet configSource="config\UrlRewriting.config" />

Then in httpModules there is:

<add name="UrlRewriteModule" type="UrlRewritingNet.Web.UrlRewriteModule, UrlRewritingNet.UrlRewriter" />

Finally in system.webServer

  <modules runAllManagedModulesForAllRequests="true">

  <remove name="UrlRewriteModule" />

  <add name="UrlRewriteModule" type="UrlRewritingNet.Web.UrlRewriteModule, UrlRewritingNet.UrlRewriter" />

</modules>

Thanks,

Maff

Copy Link
Maff 141 posts 466 karma points

Nov 12, 2013 @ 17:32

100

The problem was that my web.config wasn't updated during installation - I found the info from this article:

http://our.umbraco.org/projects/website-utilities/ucommerce/ucommerce-support/32993-Install-Problem-Un-Install-Problem

"Turns out that the app pool identity did not have permissions to create new files. uCommerce needs this during install because it backs up any files it needs to modify before doing so. This includes web.config."

I manually merged the uCommerce.config with my web.config and everything works now.

Copy Link
is working on a reply...

Please Sign in or register to post replies

Flag this post as spam?

These support forums are now closed for new topics and comments. Please head on over to http://eureka.ucommerce.net/ for support.

uCommerce page is blank after installation - gives 500 error

These support forums are now closed for new topics and comments.
Please head on over to http://eureka.ucommerce.net/ for support.