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  • Kenneth Jakobsen 67 posts 203 karma points hq
    Apr 09, 2014 @ 22:39
    Kenneth Jakobsen
    0

    Problems with uCommerce 6.0.0.14094 and Umbraco 7.1

    Hi I am going to start a new project next week, and I would really like it to be based on umbraco 7.

    When I install on SqlExpress based umbraco 7 i get the following error when trying to start up ucommece:

    Failed to retrieve data for application tree uCommerce

    Is there anyone who knows what is happening?

    Regards Kenneth

  • Morten Skjoldager 440 posts 1499 karma points
    Apr 11, 2014 @ 09:34
    Morten Skjoldager
    100

    Hi Kenneth.

    I just tried on a 7.1 - no problems here. 

    Did you by any chance download the wrong package :) ? 

    Also you must be connected to the internet in order to complete the installation in a proper way. 

    Do you get this error repeatedly?

    Regards

    Morten

  • Kenneth Jakobsen 67 posts 203 karma points hq
    Apr 11, 2014 @ 09:53
    Kenneth Jakobsen
    0

    Hi Morten I downloaded the package from the package manager. I don't think I can get the wrong one there? Yeah I got this every time; This is the combinations I tried:

    1. UMB 7.0 + Ucomm + SQL CE (did not work, no icon in tray)
    2. UMB 7.1 + Ucomm + SQL CE (did not work, no icon in tray)
    3. UMB 7.0 + Ucomm + SQL Express (did not work, got icon in tray, but got the error in the original post)
    4. UMB 7.1 + Ucomm + SQL Express (did not work, got icon in tray, but got the error in the original post)

    I don't have a full SQL Server on my development machine, so I can't try that out.

    If there is anything else I can try please tell me I would love to start the new project out on Umbraco 7

    Kenneth

  • ian 35 posts 135 karma points
    Apr 11, 2014 @ 12:11
    ian
    0

    Hi,

    I am trying to install UComm Dev on v7.1 umbraco + SQL CE for evaluation and there is no icon in tray after the package installed. Please help...

    (done via IIS on Windows 7 localhost)

     

    Ian

  • Kenneth Jakobsen 67 posts 203 karma points hq
    Apr 11, 2014 @ 12:30
    Kenneth Jakobsen
    0

    Hi Ian this (http://www.ucommerce.net/en/support/system-requirements.aspx) states that only SQL server and SQL Express will work

  • Kenneth Jakobsen 67 posts 203 karma points hq
    Apr 11, 2014 @ 12:34
    Kenneth Jakobsen
    0

    @Morten Apparently I did not install the correct version I did not know the Ucommerce version was referring to the umbraco version number (maybe that should be a little more explicit). I will try the other one Monday and let you know how it goes. PS- the one in the Umbraco Package Manager is for version 6, not 7 so you need to install it externally.

  • ian 35 posts 135 karma points
    Apr 11, 2014 @ 12:39
    ian
    0

    Ah ok, thanks Kenneth

  • Istvan Pszota 59 posts 191 karma points
    May 04, 2014 @ 10:01
    Istvan Pszota
    0

    Hi!

    I'm facing the same error: Failed to retrieve data for application tree uCommerce

    I'm using SQL Server Express, Umbraco version 7.1.1 assembly: 1.0.5211.22376 and uCommerce 6.0.2.14122.

    Also installed the Demo store which works perfectly.

    The tracelog shows nothing regarding this error.

    Any idea on this?

    Many thanks, Istvan

  • Morten Skjoldager 440 posts 1499 karma points
    May 05, 2014 @ 13:40
    Morten Skjoldager
    0

    Hi Istvan,

    Hmmm - I don't think i've tried to install this on Umbraco v 7.1.1 - can you please try a 7.1.0 and see if you can get running ? 

    I will try to reproduce on 7.1.1 and see if there's a problem with that particular package of Umbraco.

     

    Thanks in advance

    Morten

  • Kenneth Jakobsen 67 posts 203 karma points hq
    May 05, 2014 @ 13:44
    Kenneth Jakobsen
    0

    You've installed the wrong package, the one from the package installer will not work on 7.1.1 you need to get the 7.1.1 package from the ucommerce site

  • Istvan Pszota 59 posts 191 karma points
    May 05, 2014 @ 13:48
    Istvan Pszota
    0

    Hi Morten!

    Thanks, i will give it a try later today.

    Kenneth, i have downloaded it from ucommerce site!

    Thanks, Istvan

  • Kenneth Jakobsen 67 posts 203 karma points hq
    May 05, 2014 @ 13:56
    Kenneth Jakobsen
    0

    I almost guarantee that you downloaded the wrong package it is the last one on the page http://www.ucommerce.net/releases/uCommerce-for-Umbraco7-6.0.2.14122.zip

  • Istvan Pszota 59 posts 191 karma points
    May 05, 2014 @ 14:00
    Istvan Pszota
    0

    Please see my initial post. I have installed the following:

    Umbraco version 7.1.1 assembly: 1.0.5211.22376 and uCommerce 6.0.2.14122

  • Morten Skjoldager 440 posts 1499 karma points
    May 05, 2014 @ 14:20
    Morten Skjoldager
    0

    Please not that there's two packages for Umbraco on the download page. One for Umbraco 6 and one for Umbraco 7.

    Thanks in advance :) 

  • Kenneth Jakobsen 67 posts 203 karma points hq
    May 05, 2014 @ 14:21
    Kenneth Jakobsen
    0

    I saw that, but both versions have version 6.0.2.14122, so i still think you have the wrong package installed

  • Istvan Pszota 59 posts 191 karma points
    May 05, 2014 @ 14:29
    Istvan Pszota
    0

    OK, i remember that there are sections for umbraco 6, umbraco 7 and even for sitecore, and i believe that i have choosen the package for umbraco 7, but now you made me uncertain.. ;)

    I will double check a bit later. (but i do not think that umbraco 7 would allow me to install a package for umbraco 6)

    Thanks, Istvan

  • Kenneth Jakobsen 67 posts 203 karma points hq
    May 05, 2014 @ 14:32
    Kenneth Jakobsen
    0

    Umbraco 7 will let you install th umb6 package i had the exactly same error. Because of the wrong package

  • Matt 91 posts 237 karma points
    May 14, 2014 @ 11:39
    Matt
    0

    Having the same problem - uCommerce for Umbraco 7, 6.0.2.14122. I'm using Umbraco 7.1.1 and SQL CE.

    Installs the package but no icon in the sidebar.

    Two errors in the tracelog:

    2014-05-14 12:32:46,371 [11] INFO  umbraco.BusinessLogic.Log - [Thread 15] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: -1 | Comment: Could not find file 'c:\users\xxxx\documents\visual studio 2013\Projects\uCommerce Test\uCommerce Test\umbraco\config\lang\se.xml'.

    2014-05-14 12:32:46,435 [11] INFO  umbraco.BusinessLogic.Log - [Thread 15] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: -1 | Comment: Keyword not supported: 'flush interval'.

     

  • Benj Bayfield 4 posts 25 karma points
    Jun 23, 2014 @ 23:04
    Benj Bayfield
    1

    I had this same problem on Umbraco 7.

    Looking at the log, it seems the database scripts (all 84 of them!) hadn't run successfully, as the database user only had db_datareader and db_datawriter permissions.

    I ran them manually, and I seem to be able to access them now.

    I'm not sure if this level of database permissions is standard for Umbraco 7, or if one of my colleagues has tied it down too much.

    Hope this helps someone!

  • Morten Skjoldager 440 posts 1499 karma points
    Jun 25, 2014 @ 14:39
    Morten Skjoldager
    0

    Benj

    H5YR for pointing that out as an option :) 

  • Ben Tice 31 posts 131 karma points
    Oct 01, 2014 @ 19:47
    Ben Tice
    0

    Hey guys,

    Anybody have a clue why I might be seeing this on the production, but not local? I've literally completed the site locally and am doing a final deployment. I've just completed a fresh deployment of both DB and files and I'm seeing this. I'm perplexed at the moment. I'm seeing nothing in the logs. I'd appreciate any insight you can offer!

    Thanks,

    Ben

  • Ben Tice 31 posts 131 karma points
    Oct 01, 2014 @ 23:49
    Ben Tice
    0

    Ok, this is what I'm seeing for a specific error:

    Failed to retrieve data for application tree uCommerce


    Could not find key: menu_productcatalog_root

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.Exception: Could not find key: menu_productcatalog_root 

    Stack Trace: 

    at UCommerce.Umbraco7.Menu.UmbracoTree.GetLocalizedText(String key)
       at UCommerce.Umbraco7.Menu.LoadCatalog.CreateRootNode(XmlTreeNode& rootNode)
       at Umbraco.Web.Trees.ApplicationTreeExtensions.TryGetRootXmlNodeFromLegacyTree(ApplicationTree appTree, FormDataCollection formCollection, UrlHelper urlHelper)
       at Umbraco.Web.Trees.ApplicationTreeExtensions.TryGetRootNodeFromLegacyTree(ApplicationTree appTree, FormDataCollection formCollection, UrlHelper urlHelper, String currentSection)
       at Umbraco.Web.Trees.ApplicationTreeController.<GetRootForMultipleAppTree>d__12.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       at Umbraco.Web.Trees.ApplicationTreeController.<GetApplicationTrees>d__4.MoveNext()
    Any clue??
  • Ben Tice 31 posts 131 karma points
    Oct 02, 2014 @ 00:00
    Ben Tice
    3

    App_GlobalResources!!! Missed this in the deployment. Added it and all is well! :)

  • Morten Skjoldager 440 posts 1499 karma points
    Oct 02, 2014 @ 09:52
    Morten Skjoldager
    0

    Ok

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