Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


These support forums are now closed for new topics and comments.
Please head on over to http://eureka.ucommerce.net/ for support.

  • lj 81 posts 425 karma points
    Jul 10, 2014 @ 17:36
    lj
    0

    unusal error on a live site

    Hi all,

    I have come across an unusal error on a live site that is using ucommerce 3.6.1.13149.
    There is over 100 products but only one has this error.
    When i try to view this product in the ucommerce backend the product panel is going blank. I checked the javascript
    for the page and notice i was getting the following errors

    Uncaught ReferenceError: mc_ctl07_XMLImageHiRes_1 is not defined
    Uncaught TypeError: Cannot read property 'addEventHandler' of null

    XMLImageHiRes is a custom image field i added to my product definition.

    For this particular product I reset the value of the custom field XMLImageHiRes to blank (in table uCommerce_ProductProperty)
    and the product displayed again in the backend. however as soon as i set this value to any iamge the error happens again.

    Has anyone any ideas what might be causing this.

    Thanks

  • Jesper Nielsen 141 posts 498 karma points
    Aug 12, 2014 @ 11:56
    Jesper Nielsen
    0

    Hello Lj,

    Sorry for the late reply. :-S

    Do you still have this issue?

    If so:

    Which version of Umbraco are you using?

    Is there anything in the log file?

    Please compare the data in the product property table for a product that works. Could you perhaps give an example of data that works, and data that does not?

    The js error could indicate that the control for the property does not get added properly. But without more details, it is difficult to guess at a cause.

    kind regards,
    Jesper 

     

Please Sign in or register to post replies

Write your reply to:

Draft