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  • Jarema 4 posts 53 karma points
    Sep 07, 2014 @ 04:34
    Jarema
    0

    Order confirmation email produces unhandled exception

    I've setup a uCommerce shop based on the razor store and using Sage Pay as the payment provider. Everything works as long as I remove sending the confirmation email from the checkout pipeline in the Checkout.config file. However with it included the order is processed and can be seen in New Orders but no confirmation email is sent and an unhandled exception is thrown.  I know the  Web.config SMTP settings for sending emails are correct as they are used by a contact form. As far as I can see I have done everything the documentation says to do. 

    I am using:

    Umbraco v6.1.1 (Assembly version: 1.0.4902.15214)
    uCommerce 6.0.2.14122

    Error Message:

    An unhandled exception occurred UCommerce.Pipelines.PipelineException: Exception occoured while processing pipeline 'UCommerce.Pipelines.Checkout.CheckoutPipeline'. See inner exception for details. ---> System.Exception: Could not read email content from the url: http://ogniskopolskie.org.uk/shop/emails/orderconfirmation.aspx?orderNumber=WEB-77&orderGuid=72084810-a055-46e8-8b08-db26ff44f4e1 ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception) .......

  • Morten Skjoldager 440 posts 1499 karma points
    Sep 15, 2014 @ 10:36
    Morten Skjoldager
    0

    Hi Jarema,

    there's some times trouble rendering the email content from how the server is setup. The thing is. The application resolves the url setup from the content node, and then makes a request to that URL.

    Some times the server itself doesn't know how to resolve the url, or the firewall doesn't allow request comming from that IP (local ip). 

    From the stack trace it looks like (without having any knowledge on the subject) that the SSL settings doesn't allow this type of requests - and also it doesn't have the https in front of the url - again not sure if that is the reason.

    Hope on of the things will help you get it sorted out :) 

    Best regards

    Morten

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