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  • René Nissen 15 posts 96 karma points
    Mar 06, 2015 @ 22:00
    René Nissen

    Order status difference


    I have a strange problem.

    When I create a purchaseorder in my developer environment and pass it to my payment provider, then I have the order status 1 (basket) when I receive the callback from the payment provider (DIBS)

    When I do the same on our webserver, then I have order status 2 (new order) when I receive the callback from (DIBS)

    This is how I retrieve the purchase order: 

    PurchaseOrder purchaseOrder = PurchaseOrder.All().FirstOrDefault(x => x.OrderGuid.ToString() == OrderGuid);

    If I use a custom payment method on the webserver, then the order status is 1 (basket) as expected.

    It is the same code, config files and database - does anybody have a clue ???

    I am running Umbraco 7.1.8 and uCommerce

  • Martin 181 posts 740 karma points
    Mar 08, 2015 @ 19:08

    Hi René,

    Just to be sure. Are you 100% sure that DIBS can reach your development machine? When a callback comes from DIBS it turns the basket into a PurchaseOrder. So to me it sounds like DIBS is not reaching your development machine.

    If DIBS can't reach your development machine with callback it still send the customer to a receipt page because DIBS uses a retry strategy.

    Best regards Martin

  • René Nissen 15 posts 96 karma points
    Mar 08, 2015 @ 20:00
    René Nissen

    Hi Martin

    Now I understand - the status is supposed to be changed when returned from DIBS? I thought that I was supposed to change the order status on the callback and therefore, I wrongfully took the development environment as the correct approach.

    Thank you for the explanation

    Best regards



  • Martin 181 posts 740 karma points
    Mar 08, 2015 @ 21:05

    Hi Rene,

    You're welcome. When the user is redirected back to the receipt page uCommerce by default doesn't change the basket to a purchase order.

    When you authorizing the payment at DIBS it behind the scene calls a handler in uCommerce and when the callback is succeed the customer is redirected to the receipt page.

    Though I know in newer versions of the DIBS API it does the callback async but I don't think it has been implemented yet.

    Best regards


    EDIT: You can read more about the payment flow here':

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