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  • Josh Doolan 9 posts 29 karma points
    May 01, 2015 @ 06:42
    Josh Doolan
    0

    Product Relations Tree Missing (not loading)

    Hi Guys, 

    I've been at this one all day and getting nowhere fast.

    Basically we've been able to add product relations previously however all of sudden they simply don't show in the tree explorer.

    We've tried upgrading the umbraco & ucommerce to the latest version - still no joy (7.2.4 | 6.6.5.1)

    I delved into the cosole and when the tree initiall loads we get

    1. ErrorCode: "NotImplementedException"
    2. Message: "Could not find method named Get(Nodes) or Any(Nodes) on Service ContentService"
    On call: /ucommerceapi/content/nodes
    Which seems to happen when the relation slide out initially loads.
    Then when we drill down the tree, under the catalog - no categories exist:
    I've looked in to the api call:
    /ucommerceapi/content/products/children/productcataloggroup/13
    And it just returns an empty array...which shouldn't be the case (as data is def in the catalogue).
    Thanks in advance, 
    Josh

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 01, 2015 @ 09:18
    Jan Skovgaard
    0

    Hi Josh

    What version of Umbraco did you upgrade from?

    /Jan

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  • Josh Doolan 9 posts 29 karma points
    May 01, 2015 @ 09:22
    Josh Doolan
    0

    Hi Jan, 

    The original ver. 6.5.3.14350

    It stop working suddenly on the above version - we where hoping an upgrade would fix.

    Cheers, 

    Josh

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  • Josh Doolan 9 posts 29 karma points
    May 01, 2015 @ 09:24
    Josh Doolan
    0

    Sorry, (just read) Umbraco and Umbrac was: 7.2.1

    Josh

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  • Jesper Nielsen 141 posts 498 karma points
    May 05, 2015 @ 15:06
    Jesper Nielsen
    1

    Hello Josh,

    A few questions to investigate the situation:

    Are you logged into Umbraco as an administrator?
    Are you logged into Umbraco as a member, at the same time?

    What roles do you have in the uCommerce security editor?

    Can you see the catalogs in the Categories tab for the product editor?

    Kind regards,
    Jesper 

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