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  • paul 5 posts 85 karma points
    Nov 25, 2015 @ 15:15
    paul
    0

    how to enable uContactor Menu

    Hello,

    I've maybe miss a stuff but i just have installed the package and i can't see the uContactor Menu.

    must i activate something somewhere ? Nothing for that in the readme

    Someone can help me ?

    Thanks in advance

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  • Delly Mellas Nyman 64 posts 316 karma points
    Nov 26, 2015 @ 00:59
    Delly Mellas Nyman
    0

    Hi Paul,

    Have you check at the user setting? there's must be new section called uContactor to activate, if it doesn't exist, try to uninstall and install the package again.

    Thanks

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  • paul 5 posts 85 karma points
    Nov 26, 2015 @ 09:11
    paul
    0

    Hello Delly thanks for your response,

    Nothing to do i uninstall and install many times, i make a "reboot" with a change in web.config but nothing in the users settings.

    One thing when i uninstall i've got an error i hope it maybe helps :

    enter image description here

    do you have an idea ?

    Thanks

    Paul

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  • Delly Mellas Nyman 64 posts 316 karma points
    Dec 01, 2015 @ 03:17
    Delly Mellas Nyman
    0

    Hi Paul,

    Did you find the dll file in your bin folder? Look's like the app_start from uContactor doesn't executed. Maybe the dll is not exist in your bin folder. If you still facing this issue, try to drop the table for uContactor in your database and try to install it again.

    Thanks

    Delly

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