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  • Robert Valcourt 70 posts 103 karma points
    Nov 25, 2013 @ 18:31
    Robert Valcourt
    0

    uTweets stops working unexpectedly

    I have uTweets running on approx. 6 or so Umbraco 6 sites and some running 4.11. Of late I have been noticed that the tweet feed stops working on all sites for no reason. I have verified my tokens and secrets. I have verified the twitter dev app. No changed hgave been made to the app, uTweets setting or Umbraco. They just stop displaying. This seems to only happen to the LatestTweet and ListOfTweets marcos. The GetUserInfo and GetTweetsByHashTag aren't effected. To rule out a corrupted install, I have replaced the tokens and secrets with that of a different Twitter user and they display fine. When reverted back to the original user, nothing is displayed.I'm wondering if your package is getting hung up on bad characters in the feed or if Twitter is somehow not liking uTweets? I have no idea. But this has happened to ALL sites we have installed in on. No error is displayed, just a blank space where the tweet feed should be displayed. Any ideas where I might start diagnosing the problem?

  • Nick Garrard & Davy Belmans 25 posts 142 karma points
    Nov 26, 2013 @ 10:36
    Nick Garrard & Davy Belmans
    0

    Hi, we haven't had any problems ourselves. We are also using LatestTweet and ListOfTweets on many sites and these are still working. I think the problem should be with some of your settings or with the data. There are api limits in Twitter, but I don't think you've hit them, since you can still use the other functions.

    Is the problem on the different sites with the same twitter user or different users? Can you post the twitter username that you're using or the data that you would've expected? Are there any strange characters in your twitter feed?

  • Robert Valcourt 70 posts 103 karma points
    Nov 26, 2013 @ 18:57
    Robert Valcourt
    0

    Each site is pulling a different Twitter user feed. When we first install uTweets, everything works fine. It stays working fine for several months. Then for whatever reason, the feeds start dissapearing from their parent sites. No changes are made to Umbraco, uTweets or Twitter before the feeds stop working. Two Twitter feeds that no longer work are: https://twitter.com/SkiSnowValley and https://twitter.com/CustomFitOnline. To verify that Umbraco and your package are not at fault, I have copied tokens/secrets from a site that is displaying feeds correctly on sites that are not. The effected sites show feeds correctly using the copied tokens/secrets. I would be happy to share the OAuth details with you privately if it would help.

  • Robert Valcourt 70 posts 103 karma points
    Nov 28, 2013 @ 17:34
    Robert Valcourt
    0

    Hi, our tweet feeds still remain offline. Again, I'm happy to provide the OAuth info if that would help debug is problem. Thanks.

  • Nick Garrard & Davy Belmans 25 posts 142 karma points
    Nov 29, 2013 @ 12:05
    Nick Garrard & Davy Belmans
    0

    Hi,

    we don't see anything wrong at first glance. You may send your oauth info to [email protected] . We'll try to have a look.

    regards,

    Davy

  • Robert Lewis 29 posts 94 karma points
    Dec 03, 2013 @ 19:18
    Robert Lewis
    0

    Hi 

    I am getting the same issue on one of my sites. http://www.letsrace.co.uk/

    It has been working previously, but has recently stopped working.

    Macro aliases uTweet.LatestTweet and uTweet.ListOfTweets no longer work, but the other two do work.

    I use uTweets on other sites too which are still working

    Hope you can help

    Thanks

    Rob

  • Nick Garrard & Davy Belmans 25 posts 142 karma points
    Dec 04, 2013 @ 00:46
    Nick Garrard & Davy Belmans
    0

    I have noticed that there are some problems with the current version of the Tweetsharp library that we are using. I'm gonna try to make an updated version as soon as possible.

    regards,

    Davy

  • Robert Valcourt 70 posts 103 karma points
    Dec 04, 2013 @ 01:02
    Robert Valcourt
    0

    That would be fantastic, thanks! Please let us know when its available.

  • Lee 1 post 21 karma points
    Dec 27, 2013 @ 07:54
    Lee
    0

    Hello

     

    Did you workout a fix to the Tweetsharp library?

     

    Thanks

  • Biagio Paruolo 1618 posts 1910 karma points c-trib
    Dec 27, 2013 @ 21:26
    Biagio Paruolo
    0

    Are there some updates? I tried it, but I've empty list, too.

  • Nick Garrard & Davy Belmans 25 posts 142 karma points
    Dec 30, 2013 @ 12:01
    Nick Garrard & Davy Belmans
    0

    Hi all,

    sorry for the delay, but we finally got around fixing the problem.

    The problem was with the version of the TweetSharp library we used. We updated our package, there's a 1.1 version now which should have fixed it. Let me know if you still encounter any problems.

    best regards,

    Davy

  • Sam Boswell 21 posts 106 karma points
    Jun 19, 2014 @ 18:27
    Sam Boswell
    0

    Hey guys - I seem to be having this issue also - the LatestTweet macro fires once, then fails to return any content - no errors, just silently fails :(

    Can anyone give a little guidance on how I can debug this as I'm fairly new to Umbraco at this point!

  • Nick Garrard & Davy Belmans 25 posts 142 karma points
    Jun 19, 2014 @ 23:30
    Nick Garrard & Davy Belmans
    0

    Hi Sam,

    this issue should have been fixed in the latest version 1.1 . Have you installed that version?

  • Sam Boswell 21 posts 106 karma points
    Jun 20, 2014 @ 00:21
    Sam Boswell
    0

    I do have uTweets 1.1 and Umbraco 7.1.4.

    I've noticed that the tweet seems to show on the first page load after publishing, then disappears for future reloads.

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