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  • Topic author was deleted

    Mar 22, 2015 @ 18:33

    How to view order details in Umbraco back-end

    I've got uWebshop2 installed and mostly working, although I'm having a little trouble with the final part, getting orders working.

    I can place an order on my site using a couple of different payment prroviders, but when they arrive in the back-end, I have no way of viewing order details.

    I've tried clicking the order number, which is a hyperlink, but this just results in a 404 error:

    The actual URL it tries is: http://www.my.site/umbraco/backoffice/UmbracoApi/Content/GetById?id=0

    Does this mean there is something wrong with my config?  How am I able to view order details in the back-end, and remove any orders that are not needed?

    I'd appreciate any pointers as to where to look.

    Thanks

  • Comment author was deleted

    Apr 02, 2015 @ 13:31

    It may be bad forum etiquette to answer my own question here, but this issue seems like it may be related to the problem flagged on the uWebshop GitHub page here: https://github.com/uWebshop/uWebshop-Releases/issues/7

    Once I am logged out of the front end, I am able to browse and manage the orders (although it loads very slowly).

     

  • Leo 22 posts 93 karma points
    Dec 22, 2015 @ 03:46
    Leo
    0

    Hello,

    How did you "log out" of the front end? I don't even have membership setup, I don't think and this issue keeps happening to me. I don't know what to "log out" of if I never logged in on the front end. :(

  • Casper Andersen 126 posts 508 karma points
    Jul 01, 2015 @ 13:15
    Casper Andersen
    0

    Sorry to say, but the solution here is not quite the proper solution, i think at least. I personally had this problem, and found out that the solution was setting the IncompleteOrderLifetime in the settings section to something like 360, then deleting the browser data to make sure nothing was cached, this fixed the problem.

    But this problem was not even being able to see the orders like in the photo.

    So i went into the database and deleted all the orders from the uWebshopOrders table and then added some orders and that worked perfectly

  • Comment author was deleted

    Jul 02, 2015 @ 08:53

    Hi Casper, I'd already tried changing IncompleteOrderLifetime to 360 and had cleared browser cache, reset IIS etc, and no change. The only thing that stopped the error occurring when trying to view order details was making sure I wasn't logged in to the front-end website at the same time.

  • Casper Andersen 126 posts 508 karma points
    Jul 02, 2015 @ 08:54
    Casper Andersen
    0

    Ok my bad then, the solution is correct then, but i think there can be several problems with this

  • stevenqb 7 posts 119 karma points
    Dec 22, 2015 @ 04:37
    stevenqb
    0

    Hi GShenanigan,

    I think you use uWebshop2 with Umbraco version 7+. In this case, there is a problem when get current user logined to backend while loginning in front-end. The best solution to modify the source code of uWebshop, but the easiest solution is "log out of the front-end account" as your solution.

    Hope the next version of uWebshop will fix this problem to compatible with Umbraco 7+.

    Thanks

  • Leo 22 posts 93 karma points
    Dec 22, 2015 @ 04:42
    Leo
    0

    I understand that, but when i open webshop and go to membership, I am not currently logged in, and have no members or any other users to log in with as a "member". I only have my administrator backoffice account.

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