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  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 22, 2020 @ 12:31
    Giampaolo Cutroneo
    0

    Content section is missing

    Hi, I have installed Vendr on 8.6 version of Umbraco. The settting section is ok, the "Commerce" section works fine, but the Content section is missing, and I can't create it. I'm working on localhost, and I have configured the "Commerce" group and assigned it to the admin user. What am I doing wrong?

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 22, 2020 @ 12:37
    Matt Brailsford
    0

    Hi,

    Oh wow, we haven't heard of that issue before. Are you seeing any console browser console errors? or are there any errors in the trace log?

    Also, have you checked your user account and it's it's start node setting in User permissions?

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 22, 2020 @ 14:31
    Giampaolo Cutroneo
    0

    Hello, I have tried with a new installation (first with sqlexpress, then with sql server). Nothing changes. The user is a "superadmin" user and has all the permissions. The steps I take are: - install the plug-in (from the package section or from the zip download) - I configure the "Commerce" group and authorizations for administration - I create the shop in the Settings section - configure the store in the Commerce section

    Nothing on the console, nothing on Umbraco's register. Sigh.

    Thank you!

    Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 22, 2020 @ 14:42
    Matt Brailsford
    0

    Hey,

    Ok, so I've just done the following and everything worked fine and the content section is still there.

    1. Download Umbraco 8.6.1
    2. Launch Umbraco 8.6.1 in IIS Express
    3. Install Umbraco with default setup
    4. In the package section find and install Vendr
    5. Create the commerce user group, assigning access to the commerce section, and assigning admin to that user group
    6. In the settings section, create a demo store
    7. For the demo store, in the permissions tab, allow access to the store for the commerce user group
    8. Refresh the browser to see the new section

    After completing these steps I still see the content section.

    It's strange that you don't see any errors though.

    Are these the exact steps you are taking?

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 22, 2020 @ 16:32
    Giampaolo Cutroneo
    0

    I take exactly these steps, in the logs all the "rows" from Vendr are green. But the Content is always empty. I have tested a new installation of Umbraco (8.6.1) on the lan server (W Server 2016) but the result is the same.

    I think it's a problem with permissions, but I don't understand where it occurs since the log is all green.

    Thank you for support, you are very kind.

    Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 23, 2020 @ 09:10
    Matt Brailsford
    0

    Hi Gian,

    When you say the content section is missing, do you mean from the nav along the top? Or, do you mean you can get to the content section itself, but the content tree is empty?

    Many thanks

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 23, 2020 @ 09:52
    Giampaolo Cutroneo
    0

    Hi Matt, the umbraco nav has the correct items: Content, Media, Commerce, etc. The Content tree is empty and the menu "Create" under Content Tree is blank.

    This morning I did the test using visual studio. same thing. Surely it is I wrong, but the steps are so simple that I do not understand what I wrong.

    Thanks.

    Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 23, 2020 @ 10:03
    Matt Brailsford
    0

    Hi Gian,

    Ok. So the next thing I would do is check your file permissions across the project and make sure your IIS user account has the relevant permissions. I've seen some people having content tree load issues if the permissions on the App_Data folder haven't been set right.

    https://our.umbraco.com/documentation/getting-started/setup/server-setup/permissions

    Maybe also check the DLLs in the bin folder to make sure they haven't been blocked as sometimes windows can do that if they are downloaded from the internet.

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 23, 2020 @ 14:21
    Giampaolo Cutroneo
    0

    New test. I've created a folder C:\VENDR on my pc with a Umbraco installation, permissions "everything, you can also use napalm :-)" to everyone. After installation: In bin, I find Vendr.Core.dll and Vendr.Web.dll. In log, I find n rows with the SQL commands (all"green" and status INFO). In plugins, I find "Vendr" folder with the content of package. But, nothing on Content, nothing "red" on logs.

    Bye Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 23, 2020 @ 14:31
    Matt Brailsford
    0

    Hi Gian,

    Hmm. Are you able to set the Admin usename / password to something you don't mind sharing then zip up the entire project so I can see if it does the same for me with your exact setup?

    Many thanks

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 23, 2020 @ 15:11
    Giampaolo Cutroneo
    0

    Hi Matt, sure. Link to zip: https://www.bmc.it/vendr.zip

    User: info@bmc.it

    Password: Admin1234!

    Thank you!

    Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 23, 2020 @ 15:19
    Matt Brailsford
    100

    Hi Gian,

    Ok, I don't think there is actually anything wrong with your site you just don't have any actual content setup yet.

    Vendr doesn't create the store for you, you still need to create a site and integrate it into your normal Umbraco templates.

    If you are looking for an example of a Vendr store to base your build upon, you can use our demo store repository which you can find here https://github.com/vendrhub/vendr-demo-store There are instructions in the repository readme for getting started with it.

    Hope this helps

    Matt

  • Giampaolo Cutroneo 14 posts 114 karma points
    Apr 23, 2020 @ 15:23
    Giampaolo Cutroneo
    0

    Soooorry!

    Now I understand. Thanks Matt for all the time you have dedicated to me.

    Gian

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 23, 2020 @ 15:30
    Matt Brailsford
    0

    No problem at all.

    Let me know if you have any other issues getting started.

    All the best

    Matt

  • Thomas K Nielsen 2 posts 22 karma points
    Apr 29, 2020 @ 08:51
    Thomas K Nielsen
    0

    Hi Matt

    I did experience the same. Any way we could get the demo store as a package? :-D

    Nice job with the project!

    Kind regards Thomas

  • Matt Brailsford 2756 posts 13971 karma points MVP 7x c-trib
    Apr 29, 2020 @ 09:00
    Matt Brailsford
    0

    Hey Thomas,

    We are working on a few bolt on packages that will encapsulate quite a bit of the demo store, such as Vendr Checkout and Vendr Cart, but we can look at a general start kit at some point too for sure.

    We built the demo store though as it allows us to fully populate it and show example orders etc so you can get an instant feel for it. A starter kit would just install the basics and require further setup. We do try to keep the demo store up to date though so you can still use it as a starting point.

    Thanks for the feedback though and we'll make sure a Starter Kit gets put on our todo list.

    Matt

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