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  • Graham Carr 36 posts 236 karma points
    Aug 24, 2020 @ 17:59
    Graham Carr

    Opayo Payment Provider - showing £0

    Hey Matt,

    I have noticed whilst using the Opayo payment provider that on the payment method screen, next to the payment method name it is always showing as £0 , see below. Also when going through the full checkout process all the way to the end even with successful test Opayo processing, it always shows the amount paid by Opayo as £0?

    Any idea why that might be?



    enter image description here

  • Matt Brailsford 2807 posts 14331 karma points MVP 7x c-trib
    Aug 24, 2020 @ 19:27
    Matt Brailsford

    Hey Graham,

    This is technically correct as this is the fee you can set on the payment method if you want to charge for using it. Some people charge a fee for expensive payment processors.

    It’s not to be confused with how much that payment method captured which I think you may be.

    Hope this helps


  • Graham Carr 36 posts 236 karma points
    Aug 24, 2020 @ 19:33
    Graham Carr

    Hey Matt,

    Thanks for the quick response, I did indeed get it confused with the payment method capture, that does make sense and clears it up for me though.

    Thanks once again.


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