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  • Graham Carr 43 posts 263 karma points c-trib
    Aug 24, 2020 @ 17:59
    Graham Carr
    0

    Opayo Payment Provider - showing £0

    Hey Matt,

    I have noticed whilst using the Opayo payment provider that on the payment method screen, next to the payment method name it is always showing as £0 , see below. Also when going through the full checkout process all the way to the end even with successful test Opayo processing, it always shows the amount paid by Opayo as £0?

    Any idea why that might be?

    Thanks,

    Graham

    enter image description here

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  • Matt Brailsford 4125 posts 22223 karma points MVP 9x c-trib
    Aug 24, 2020 @ 19:27
    Matt Brailsford
    101

    Hey Graham,

    This is technically correct as this is the fee you can set on the payment method if you want to charge for using it. Some people charge a fee for expensive payment processors.

    It’s not to be confused with how much that payment method captured which I think you may be.

    Hope this helps

    Matt

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  • Graham Carr 43 posts 263 karma points c-trib
    Aug 24, 2020 @ 19:33
    Graham Carr
    0

    Hey Matt,

    Thanks for the quick response, I did indeed get it confused with the payment method capture, that does make sense and clears it up for me though.

    Thanks once again.

    Graham

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