Hi Matt (Or whomever might read it)
The order Confirmation email that gets sent after a successful transaction is empty. I am not sure why this is, since my custom emails are sending perfectly fine with content.
If it's working locally then I would potentially check file permissions on the server and also check the error log to see if there are any errors rendering the template.
Hi there,
I am not sure if permissions are the issue, since all other mails are sent fine from the server. But will of course take a look anyway..
Otis, I am not sure if our problems are the same. The email gets sent fine, the problem is just that the email received is empty...
Hi again,
I've fixed it by now :) The problem was that I needed to give some permissions on the staging server that I did not need to set on the live server :)
Order Confirmation email empty
Hi Matt (Or whomever might read it) The order Confirmation email that gets sent after a successful transaction is empty. I am not sure why this is, since my custom emails are sending perfectly fine with content.
Thanks in advance :)
Hi Victor,
Are you sure your confirmation email template has it's view path set correctly?
Matt
Hi Matt, I am almost certain, for one thing I've never changed it.
If I do a local build it works, just fine, without any modifications
Hi Victor,
If it's working locally then I would potentially check file permissions on the server and also check the error log to see if there are any errors rendering the template.
Matt
Hi Victor
Here is the issue, similar to yours https://our.umbraco.com/packages/website-utilities/ucommerce/ucommerce-support/29927-Issue-with-sending-confirmation-email-after-payment
Hi there, I am not sure if permissions are the issue, since all other mails are sent fine from the server. But will of course take a look anyway.. Otis, I am not sure if our problems are the same. The email gets sent fine, the problem is just that the email received is empty...
Hi again, I've fixed it by now :) The problem was that I needed to give some permissions on the staging server that I did not need to set on the live server :)
Hi Victor,
Ahh, so it was file permissions 👍
Great you got it working
Matt
is working on a reply...