I have a question about Capture and Canceling orders.
When I use my own payment provider that has CanCapturePayments and CanCancelPayments set to true, I see these option buttons on my order. When I use Klarna's payment provider which has exactly the same settings, I do not get these option buttons on the order.
Does anyone know what's going on and how I can get these buttons to show?
These properties in the provider say that the provider supports them, but you still need to enable them for the provider in the payment providers configuration. There are a series of feature toggle switches in the providers edit screen.
We do this as while a provider may support these features, not everyone wants their users to be able to use them.
Also note you can configurate mulitple payment methods using same payment providers, so there might be use-cases where you want a payment method with e.g. cancel, capture and refund buttons enabled and another payment method where these are not enabled (maybe one used only for subscription payments?).
Missing Capture and Cancel buttons
Hello,
I have a question about Capture and Canceling orders. When I use my own payment provider that has CanCapturePayments and CanCancelPayments set to true, I see these option buttons on my order. When I use Klarna's payment provider which has exactly the same settings, I do not get these option buttons on the order. Does anyone know what's going on and how I can get these buttons to show?
Kind regards
Hey Nibbe,
These properties in the provider say that the provider supports them, but you still need to enable them for the provider in the payment providers configuration. There are a series of feature toggle switches in the providers edit screen.
We do this as while a provider may support these features, not everyone wants their users to be able to use them.
Hope this helps
Matt
Also note you can configurate mulitple payment methods using same payment providers, so there might be use-cases where you want a payment method with e.g. cancel, capture and refund buttons enabled and another payment method where these are not enabled (maybe one used only for subscription payments?).
/Bjarne
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