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  • Victor Bjørholm 58 posts 180 karma points
    May 18, 2021 @ 08:47
    Victor Bjørholm
    0

    Hi Matt, Recently I noticed our customers did not receive an Order Confirmation mail. When I then go into the "Commerce" section, and then select and order, I am not able to manually send an email either. I get an error saying I should look into the logs.

    I have not changed the standard email templates, but I think they stopped working after an update of Umbraco and Vendr. Any ideas for a fix? Part of the log

    Thank you in advance

  • Matt Brailsford 4123 posts 22194 karma points MVP 9x c-trib
    May 18, 2021 @ 09:36
    Matt Brailsford
    0

    Hi Victor,

    Hmmm, that's a strange one. It looks like your temporary ASP.NET files are struggling to understand the OrderReadOnly entity. I'd maybe double check the templates haven't changed and also that you have the relevant web.config file in the Views\Partial\Vendr folder. This is where the Vendr namespaces are defined globally for the views within that folder.

    Hope this helps

    Matt

  • Victor Bjørholm 58 posts 180 karma points
    Jun 08, 2021 @ 08:58
    Victor Bjørholm
    0

    Hi Matt, Sorry about the slow replies. I am pretty sure the templates haven't changed, but we did update Vendr not long ago. Regarding the web.config in Views\Partial\Vendr, it seems everything is included

  • Matt Brailsford 4123 posts 22194 karma points MVP 9x c-trib
    Jun 08, 2021 @ 09:22
    Matt Brailsford
    0

    Hi Victor

    Have you tried clearing your temporary ASP.NET files?

    Matt

  • Victor Bjørholm 58 posts 180 karma points
    Jun 08, 2021 @ 09:49
    Victor Bjørholm
    0

    I have just tried clearing them, did not help. This problem only happens on the Azure server. Does not happen on my local build running the same code

  • Matt Brailsford 4123 posts 22194 karma points MVP 9x c-trib
    Jun 08, 2021 @ 09:56
    Matt Brailsford
    0

    I'm really not that familiar with Azure to be honest, I'm not sure why it wouldn't be loading the vendr DLLs unless that weren't deployed somehow 🤷‍♂️

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