401 is an inconsistent order reference, which suggests that the order that was finalized did not have a matching order reference based on the URL structure sent to the payment gateway.
I'd try and find what was the URL the payment gateway confirmed the payment on (which should contain an order is + order number in it) and then check it against the errored order to see what is different.
The one that has the possibility to change is the order number, which will get reset if you try to modify the order in any way that would require recalculation after you have sent it to the payment gateway.
OrderStatusCode 401 dbo.vendrOrder
Hi, We are getting some orders which are flagged in the CMS eCommerce section as having errors despite having payment taken and finalized date.
These specific orders have an orderStatusCode of 401 in the database. But not sure what this means?
401 is an inconsistent order reference, which suggests that the order that was finalized did not have a matching order reference based on the URL structure sent to the payment gateway.
I'd try and find what was the URL the payment gateway confirmed the payment on (which should contain an order is + order number in it) and then check it against the errored order to see what is different.
The one that has the possibility to change is the order number, which will get reset if you try to modify the order in any way that would require recalculation after you have sent it to the payment gateway.
Matt
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