We are trying to search though our orders by using the full name of a customer. When searching with only the surname or last name, we receive some results, but when searching with the full name. No orders are found.
I was just wondering if this is an expected behavior or not.
Hi Matt,
I guess not expected from the users though. (who do not know how you store)
But this probably ok.
I think the most important improvement for Search would be to include "Customer detalis", such as email-address.
We often get questions from users like this:
"Is my order ok? When is it expected. Regards / John"
We can see the senders email, but we cannot search for it in the orders.
Do you think that could be added?
Antoher issue is that after entering a searched item. - and then going back .(back-button). The search has been cleared.
This is also the case when entering any order in a list, for example if you enter/opens an order at page 5, and then goes back.(back-button), you will return to page 1 again. That makes it diffucult to look at several items.
//regards, Anders
The forum is good for answering questions, but not for tracking feature requests so if you'd like us to consider those features in our next development cycle, they really need to be on the issue tracker.
It turned out, that our customer also expects searching by both first and last name in the Vendr backend, so I added a new issue on github:
https://github.com/vendrhub/vendr/issues/323
Backoffice search customer full name
Hi!
We are trying to search though our orders by using the full name of a customer. When searching with only the surname or last name, we receive some results, but when searching with the full name. No orders are found.
I was just wondering if this is an expected behavior or not.
//Johannes
Hi Johannes,
Yes it is expected behavior as we store the name in it's first name / last name parts and so it is searching those fields independently.
Matt
I see! Thank you for the fast reply Matt!
//Johannes
Hi Matt, I guess not expected from the users though. (who do not know how you store) But this probably ok. I think the most important improvement for Search would be to include "Customer detalis", such as email-address.
We often get questions from users like this: "Is my order ok? When is it expected. Regards / John" We can see the senders email, but we cannot search for it in the orders. Do you think that could be added?
Antoher issue is that after entering a searched item. - and then going back .(back-button). The search has been cleared. This is also the case when entering any order in a list, for example if you enter/opens an order at page 5, and then goes back.(back-button), you will return to page 1 again. That makes it diffucult to look at several items. //regards, Anders
Hey Anders,
These are all fair points / suggestions, but can you please raise them on our issue tracker here https://github.com/vendrhub/vendr/issues
The forum is good for answering questions, but not for tracking feature requests so if you'd like us to consider those features in our next development cycle, they really need to be on the issue tracker.
Many thanks for the feedback
Matt
Hi,
It turned out, that our customer also expects searching by both first and last name in the Vendr backend, so I added a new issue on github: https://github.com/vendrhub/vendr/issues/323
@Anders, there is an issue to the search filter problems (Navigating in the order list): https://github.com/vendrhub/vendr/issues/307
Regards, Tomasz
Hi, ok thank you // regards, Anders
is working on a reply...