Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Dan 1261 posts 3800 karma points admin c-trib
    1 week ago
    Dan
    0

    Changing tax class on Vendr products

    Hi,

    I have a site set up using Vendr v1.8.3. Products were added using a tax class with a rate of 20%. Apparently because the products are books they should in fact be zero rated for VAT. So I've created a new tax class with a rate of 0% and have switched this to be the default tax class on the store node in Settings > Vendr > Stores > 'My Store'. However, when I add a product to cart on the front-end and proceed to checkout it's still breaking out the tax at 20%. I've tried re-adding the product content node and restarting the application pool etc but can't seem to get it to apply the zero rate.

    Any ideas?

    Many thanks.

  • Matt Brailsford 3288 posts 17388 karma points MVP 8x c-trib
    1 week ago
    Matt Brailsford
    100

    Hi Dan,

    Have you tried completely emptying your cart and re-adding the product to it? Order lines get their prices frozen when they are added to an order to ensure the price they pay is the price they saw it as when they added it to the cart.

    Matt

  • Dan 1261 posts 3800 karma points admin c-trib
    1 week ago
    Dan
    0

    Thanks Matt. I'd tried removing the items from the cart so it was empty and re-adding, but that didn't solve it. I've tried clearing cookies completely now and that seems to have done the trick, thanks :)

  • Matt Brailsford 3288 posts 17388 karma points MVP 8x c-trib
    1 week ago
    Matt Brailsford
    0

    Ahh yes, the session manager will remember the "current tax rate" so clearing the cookie will have reset that.

    Glad you got it working 👍

    Matt

Please Sign in or register to post replies

Write your reply to:

Draft