Been a minute and finally coming back to a V8 project.
Were working with Umbraco 8.17, Vendr 2.0.3, and Vendr Checkout 2.1.2
With that said were working with the PayPal Payment Provider and have everything configured properly as far as we can tell. Our issue is that after placing an order the order that's just been placed never gets changed to the finalized order status and thus never shows up in the order summary/order listing screen in the back office.
We were thinking that this may be due to being behind a firewall and not publicly accessible for the webhook to fire after PayPal does its logic and processing. With that said, we briefly opened up our firewall to allow public traffic to see if an order would come through but still had no luck.
I am not sure if the webhook just isn't firing or if PayPal cant reach the webhook URL to fire off etc.
I haven't scoured git for potential bugs yet but plan to do so just in case a simple upgrade to a new version would work. Any guidance or feedback etc. would be great here.
We actually opened up our test site and got the web hook working. In a live environment briefly which confirmed our suspicion of it being firewall related.
PayPal Webhook not firing
Matt,
Been a minute and finally coming back to a V8 project.
Were working with Umbraco 8.17, Vendr 2.0.3, and Vendr Checkout 2.1.2
With that said were working with the PayPal Payment Provider and have everything configured properly as far as we can tell. Our issue is that after placing an order the order that's just been placed never gets changed to the finalized order status and thus never shows up in the order summary/order listing screen in the back office.
We were thinking that this may be due to being behind a firewall and not publicly accessible for the webhook to fire after PayPal does its logic and processing. With that said, we briefly opened up our firewall to allow public traffic to see if an order would come through but still had no luck.
I am not sure if the webhook just isn't firing or if PayPal cant reach the webhook URL to fire off etc.
I haven't scoured git for potential bugs yet but plan to do so just in case a simple upgrade to a new version would work. Any guidance or feedback etc. would be great here.
All the best,
Kyle
You may want to check in the PayPal portal to see if there is any log of requests being made.
I seem to recall PayPal being notorious for having slow webhook notifications so you still may receive them, they just might be delayed.
Matt,
We actually opened up our test site and got the web hook working. In a live environment briefly which confirmed our suspicion of it being firewall related.
Thanks for the swift response.
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