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  • Jeroen Mink 6 posts 106 karma points
    Mar 29, 2023 @ 07:43
    Jeroen Mink
    0

    After mollie paid successfully, order is in 'Error' status mode

    After paying for an order with Mollie and getting redirected back to the store, i get sent to the 'error' page setup in Mollie configuration in Vendr (in my case the cart) and the order gets the status 'Error' as well, but the payment status is 'Captured'. I have no idea what's going wrong and can't see anything related to it in the log. I have set the log-level of Umbraco to 'Debug' with the following in appsettings.json:

    "Serilog": {
        "MinimumLevel": {
          "Default": "Debug",
          "Override": {
            "Microsoft.AspNetCore": "Warning"
          }
        }
      },
    

    These are the relevant log entries, i'm using ngrok for local development in combination with Mollie

    {"@t":"2023-03-29T07:22:29.1861007Z","@mt":"Incoming url detected: '{url}'","@l":"Debug","url":"http://www.x.local/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","EventId":{"Id":3000},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d"}
    {"@t":"2023-03-29T07:22:29.1862405Z","@mt":"Filter incoming url with {source}","@l":"Debug","source":"UrlTracker.Web.Processing.UrlReservedPathFilter","EventId":{"Id":2011},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d"}
    {"@t":"2023-03-29T07:22:29.1862654Z","@mt":"Incoming url is reserved by umbraco settings.","@l":"Debug","EventId":{"Id":2012},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d"}
    {"@t":"2023-03-29T07:22:29.1862768Z","@mt":"Handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed intercept candidacy check.","EventId":{"Id":3001},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d"}
    {"@t":"2023-03-29T07:22:29.3823031Z","@mt":"{StartMessage} [Timing {TimingId}]","@l":"Debug","StartMessage":"Syncing from database...","TimingId":"8229be7","SourceContext":"Umbraco.Cms.Core.Logging.ProfilingLogger","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG"}
    {"@t":"2023-03-29T07:22:29.4110956Z","@mt":"{EndMessage} ({Duration}ms) [Timing {TimingId}]","@l":"Debug","EndMessage":"Completed.","Duration":28,"TimingId":"8229be7","SourceContext":"Umbraco.Cms.Core.Logging.ProfilingLogger","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG"}
    {"@t":"2023-03-29T07:22:32.7629002Z","@mt":"Invoking refresher {RefresherType} on local server for message type RefreshByPayload","@l":"Debug","RefresherType":"Vendr.Umbraco.Cache.Refreshers.OrderCacheRefresher","SourceContext":"object","ProcessId":14352,"ProcessName":"w3wp","ThreadId":37,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d","ActionId":"2e778fa0-4b47-4ad7-8c7d-697adad5b46c","ActionName":"Vendr.Umbraco.Web.Controllers.VendrPaymentController.Callback (Vendr.Umbraco.Web)","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec"}
    {"@t":"2023-03-29T07:22:32.8141915Z","@mt":"Client error handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed client error candidacy check","EventId":{"Id":3004},"SourceContext":"UrlTracker.Middleware.UrlTrackerClientErrorTrackingMiddleware","RequestId":"40000134-000a-fd00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":37,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"370ac336-f94d-406b-8176-414d5d60f138","HttpRequestNumber":6,"HttpSessionId":"742b28d3-6e43-d037-245b-a203854d704d"}
    {"@t":"2023-03-29T07:22:33.2122586Z","@mt":"Incoming url detected: '{url}'","@l":"Debug","url":"http://www.x.local/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec?redirect=true","EventId":{"Id":3000},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"400000d3-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"10188abd-6afe-44c9-b673-077d7d5aaf47","HttpRequestNumber":7,"HttpSessionId":"b53ff197-be2c-af4d-2689-1a2e7b565430"}
    {"@t":"2023-03-29T07:22:33.2123096Z","@mt":"Filter incoming url with {source}","@l":"Debug","source":"UrlTracker.Web.Processing.UrlReservedPathFilter","EventId":{"Id":2011},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"400000d3-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"10188abd-6afe-44c9-b673-077d7d5aaf47","HttpRequestNumber":7,"HttpSessionId":"b53ff197-be2c-af4d-2689-1a2e7b565430"}
    {"@t":"2023-03-29T07:22:33.2123272Z","@mt":"Incoming url is reserved by umbraco settings.","@l":"Debug","EventId":{"Id":2012},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"400000d3-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"10188abd-6afe-44c9-b673-077d7d5aaf47","HttpRequestNumber":7,"HttpSessionId":"b53ff197-be2c-af4d-2689-1a2e7b565430"}
    {"@t":"2023-03-29T07:22:33.2123430Z","@mt":"Handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed intercept candidacy check.","EventId":{"Id":3001},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"400000d3-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"10188abd-6afe-44c9-b673-077d7d5aaf47","HttpRequestNumber":7,"HttpSessionId":"b53ff197-be2c-af4d-2689-1a2e7b565430"}
    {"@t":"2023-03-29T07:22:33.5132697Z","@mt":"Client error handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed client error candidacy check","EventId":{"Id":3004},"SourceContext":"UrlTracker.Middleware.UrlTrackerClientErrorTrackingMiddleware","RequestId":"400000d3-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/callback/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/f73a7241b586e5537b37cbc29bdc99ba479694ec","ProcessId":14352,"ProcessName":"w3wp","ThreadId":37,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"10188abd-6afe-44c9-b673-077d7d5aaf47","HttpRequestNumber":7,"HttpSessionId":"b53ff197-be2c-af4d-2689-1a2e7b565430"}
    {"@t":"2023-03-29T07:22:33.5508281Z","@mt":"Incoming url detected: '{url}'","@l":"Debug","url":"http://www.x.local/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","EventId":{"Id":3000},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"400000d4-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"58a04ace-43b1-443a-8951-d9d6398c976e","HttpRequestNumber":8,"HttpSessionId":"50014860-eb9b-4fc5-0d4d-668f34be17df"}
    {"@t":"2023-03-29T07:22:33.5508725Z","@mt":"Filter incoming url with {source}","@l":"Debug","source":"UrlTracker.Web.Processing.UrlReservedPathFilter","EventId":{"Id":2011},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"400000d4-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"58a04ace-43b1-443a-8951-d9d6398c976e","HttpRequestNumber":8,"HttpSessionId":"50014860-eb9b-4fc5-0d4d-668f34be17df"}
    {"@t":"2023-03-29T07:22:33.5509580Z","@mt":"Incoming url is reserved by umbraco settings.","@l":"Debug","EventId":{"Id":2012},"SourceContext":"UrlTracker.Web.Processing.UrlReservedPathFilter","RequestId":"400000d4-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"58a04ace-43b1-443a-8951-d9d6398c976e","HttpRequestNumber":8,"HttpSessionId":"50014860-eb9b-4fc5-0d4d-668f34be17df"}
    {"@t":"2023-03-29T07:22:33.5509974Z","@mt":"Handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed intercept candidacy check.","EventId":{"Id":3001},"SourceContext":"UrlTracker.Middleware.UrlTrackerRedirectMiddleware","RequestId":"400000d4-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"58a04ace-43b1-443a-8951-d9d6398c976e","HttpRequestNumber":8,"HttpSessionId":"50014860-eb9b-4fc5-0d4d-668f34be17df"}
    {"@t":"2023-03-29T07:22:33.5648707Z","@mt":"Client error handling aborted: {reason}","@l":"Debug","reason":"Incoming request failed client error candidacy check","EventId":{"Id":3004},"SourceContext":"UrlTracker.Middleware.UrlTrackerClientErrorTrackingMiddleware","RequestId":"400000d4-0009-fe00-b63f-84710c7967bb","RequestPath":"/umbraco/vendr/payment/continue/mollie-onetime/c8983ffc-1480-45cb-9348-01872c3d5e7c/CART-01183-26536-LBPFW/cc22fa2be04467d591d56b1b87ab0d4a7272b5a4","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"58a04ace-43b1-443a-8951-d9d6398c976e","HttpRequestNumber":8,"HttpSessionId":"50014860-eb9b-4fc5-0d4d-668f34be17df"}
    {"@t":"2023-03-29T07:22:33.6577271Z","@mt":"{TracePrefix}Uri={RequestUri}","@l":"Debug","TracePrefix":"FindDomain: ","RequestUri":"http://www.x.local/winkelwagen","SourceContext":"Umbraco.Cms.Core.Routing.PublishedRouter","RequestId":"400000d5-0009-fe00-b63f-84710c7967bb","RequestPath":"/winkelwagen/","ProcessId":14352,"ProcessName":"w3wp","ThreadId":15,"ApplicationId":"718f0f2c89c300c2309eb61453ac442e74b8da04","MachineName":"LAPTOP-ABC","Log4NetLevel":"DEBUG","HttpRequestId":"e3dc45f9-0ec0-4d61-864d-d787b12cdca7","HttpRequestNumber":9,"HttpSessionId":"0"}
    

    Anybody have an idea what can be going wrong?

  • Matt Brailsford 4125 posts 22223 karma points MVP 9x c-trib
    Mar 29, 2023 @ 09:59
    Matt Brailsford
    100

    Hi Jeroen,

    Generally speaking I think this should only really occur if the amount authorized by the payment gateway is different to the total of the order.

    Does it look like the transaction amount is different to the order amount?

  • Jeroen Mink 6 posts 106 karma points
    Mar 30, 2023 @ 09:35
    Jeroen Mink
    0

    Ah yes, i have a custom OrderLineCalculator which was not calculating correctly which caused the amounts sent to Mollie to differ.

  • Matt Brailsford 4125 posts 22223 karma points MVP 9x c-trib
    Mar 30, 2023 @ 09:40
    Matt Brailsford
    0

    Ahh, glad you were able to find a solution 👍

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