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  • Thomas Won Nyheim 32 posts 144 karma points
    Oct 26, 2023 @ 09:05
    Thomas Won Nyheim
    0

    Issues vendr not sending e-mails on order triggers or when manually trying to send emails

    When an order has been created using vendr, the order appears in the backoffice list, but no emails are being sent to notify this. Also when trying to press the button to manually send them through the order overview it's not sending.

    I have tested the sites SMTP settings through other forms, and it seems to be working.

    We have a klarna checkout active, but that shouldn't change anything in regards tot he e-mail afaik.

  • Matt Brailsford 4124 posts 22220 karma points MVP 9x c-trib
    Oct 26, 2023 @ 09:09
    Matt Brailsford
    0

    Hi Thomas, due to the acquisition of Vendr by Umbraco all support requests should go via Umbraco's official support channels so if you can drop and email to [email protected] I'm sure someone will get back to you.

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