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  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 12:26
    Damian Green
    0

    Unable to install on Umbraco 6.1.1

    After install i get the successful install screen but when i refresh there is nothing on the ucommerce tab/section.  The ucommerce icon is there but nothing loads into the treeor right hand page when i click it.

    Whats occurring? :o(

    This is using the latest release of UCommerce 3.6.1

     

     

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 12:45
    Damian Green
    0

    I have uninstalled, reset all the permissions on the folders and installed again and still same issue.

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 13:15
    Damian Green
    0

    I have rolled back to 6.0.5, uninstalled and reinstalled ucommerce and still getting the same issue with the ucommerce tree not loading.

    Something weird goin on here!

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 13:33
    Damian Green
    0

    I am seeing this error in the logs:

    System.Exception: Could not find key: menu_productcatalog_root
       at UCommerce.Umbraco.Menu.UmbracoTree.GetLocalizedText(String key)
       at UCommerce.Umbraco.Menu.LoadCatalog.CreateRootNode(XmlTreeNode& rootNode)
       at umbraco.cms.presentation.Trees.BaseTree.CreateRootNode()
       at umbraco.cms.presentation.Trees.BaseTree.Initialize()
       at umbraco.presentation.webservices.TreeDataService.LoadAppTrees(TreeRequestParams treeParams)
       at umbraco.presentation.webservices.TreeDataService.GetXmlTree()
       at umbraco.presentation.webservices.TreeDataService.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 13:45
    Damian Green
    0

    Also seeing this in the chrome console

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    http://localhost:7872/umbraco/webservices/TreeDataService.ashx?rnd=d3d6b599…91e7ee04cf2b&id=-1&contextMenu=true&isDialog=false&app=uCommerce&rnd2=57.3

     

     

    Wonder if this issue is something to do with the security fix for the web services?

     

  • Søren Spelling Lund 1797 posts 2786 karma points
    Jun 05, 2013 @ 14:14
    Søren Spelling Lund
    0

    It's probably a permission issue.

    Does the userid in your connection string have permission to modify the database?

    Does the app pool identity have permissions to modify files like web.config?

    Any errors reported in App_Data/Logs or umbracoLog table in the database?

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 14:26
    Damian Green
    0

    Does the userid in your connection string have permission to modify the database?

    Yes

    Does the app pool identity have permissions to modify files like web.config?

    Yes - Tried giving chage access to everything.  All the config files etc are been updated.

    Any errors reported in App_Data/Logs or umbracoLog table in the database?

    I have posted log.net  above. in the table i have all good messages like this:

    iduserIdNodeIdDatestamplogHeaderlogComment

    700-12013-06-05 11:59:52.027SystemuCommerce database migration C:\inetpub\wwwroot\Stairpacks2GoPOC\umbraco\ucommerce\install\uCommerceDB.065.sql applied successfully.

    690-12013-06-05 11:59:52.023SystemuCommerce database migration C:\inetpub\wwwroot\Stairpacks2GoPOC\umbraco\ucommerce\install\uCommerceDB.064.sql applied successfully.

    680-12013-06-05 11:59:52.010SystemuCommerce database migration C:\inetpub\wwwroot\Stairpacks2GoPOC\umbraco\ucommerce\install\uCommerceDB.063.sql applied successfully.

    Nothing looks out of place there.

     

  • Søren Spelling Lund 1797 posts 2786 karma points
    Jun 05, 2013 @ 14:33
    Søren Spelling Lund
    0

    Does your web.config contain the <commerce> section?

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 14:36
    Damian Green
    0

    Yes.

      <commerce>
        <runtimeConfiguration enableCache="true" cacheProvider="NHibernate.Caches.SysCache2.SysCacheProvider, NHibernate.Caches.SysCache2, Version=3.3.1.4000, Culture=neutral, PublicKeyToken=6876f2ea66c9f443" connectionString="(auto)" />
        <catalogConfiguration defaultCultureCode="en-US" enforceCategoryNameUniquenessWithinCatalogs="true" />
        <securityConfiguration enable="true" />
        <amazonPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Amazon.config" />
        <authorizedotnetPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Authorizedotnet.config" />
        <braintreePaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Braintree.config" />
        <dibsPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Dibs.config" />
        <ePayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\ePay.config" />
        <eWayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\eWay.config" />
        <googleCheckoutPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\GoogleCheckout.config" />
        <idealIngPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Ideal-Ing.config" />
        <multiSafepayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\MultiSafepay.config" />
        <ogonePaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Ogone.config" />
        <payerPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Payer.config" />
        <payExPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\PayEx.config" />
        <payPalPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\PayPal.config" />
        <sagePayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\SagePay.config" />
        <worldPayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\WorldPay.config" />
        <quickpayPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Quickpay.config" />
        <netaxeptPaymentMethodService configSource="umbraco\ucommerce\configuration\payments\Netaxept.config" />
      </commerce>
  • Søren Spelling Lund 1797 posts 2786 karma points
    Jun 05, 2013 @ 15:35
    Søren Spelling Lund
    0

    Do you have DLLs in /bin/ucommerce?

  • Søren Spelling Lund 1797 posts 2786 karma points
    Jun 05, 2013 @ 15:35
    Søren Spelling Lund
    0

    Specifically NHibernate.dll....

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:00
    Damian Green
    0

    yes - all present.

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:01
    Damian Green
    0

    Does it install ok for you if you use Umbraco 6.1.1 from codeplex and the UC developer edtn from the download page?

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:11
    Damian Green
    0

    Other packages are installing fine also.

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:13
    Damian Green
    0

    I am using IISExpress rather than via full IIS - would this make a difference?

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:25
    Damian Green
    0

    Freaky!

    I swapped to full IIS on windows 8 and it still didnt work.  Stayed in full IIS7 and uninstalled ucommerce and then reinstalled again and the ucommerce tree has appeared!

    Off to try again in my 6.1.1 version now!

    At last.... though i was going to get nothing done today.

     

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 16:32
    Damian Green
    100

    Yes - It has installed correctly on 6.1.1 now when i install with full IIS.

    No doubt you will point me to the instructions on not using IISExress now!  Probably in the video i couldnt watch today! ;)

    Thanks for your help Soren. I know these issues are pretty hard to pinpoint remotely.

    Damian

     

     

  • Søren Spelling Lund 1797 posts 2786 karma points
    Jun 05, 2013 @ 20:22
    Søren Spelling Lund
    0

    It should actually work with IIS Express as well. I will run some tests on Express and see what I come up with...

    Thanks for being awesome following through on the forum :) 

  • Damian Green 452 posts 1433 karma points
    Jun 05, 2013 @ 21:59
    Damian Green
    0

    A bit of info that may or may not help you - I'd added change permissions to the IIS worker process group.  Maybe something in that if IISExpress runs under something different. All the files seemed to be getting updated though.

     

  • Damian Green 452 posts 1433 karma points
    Jun 06, 2013 @ 01:20
    Damian Green
    0

    Soren - ive had some other issues with my laptop this evening and ended up restarting - which has cleared up some other issues.  

    I'll give IISExpress another go when i get 10 mins and see what happens now.

     

  • Kasper Holm 47 posts 180 karma points
    Jun 11, 2013 @ 12:06
    Kasper Holm
    2

    I just had this exact problem...

    in my case it was because i was missing the App_GlobalResources and all its content :)
     

    after adding this to the solution it work like a charm :)

  • Damian Green 452 posts 1433 karma points
    Jun 12, 2013 @ 11:26
    Damian Green
    0

    I noticed that folder was missing from the log entries but still didnt let me install with IISExpress after i added it.

  • MK 429 posts 905 karma points
    Jul 06, 2013 @ 00:12
    MK
    0

    Hi there,

    Im having the same problems on windows 8 with umbraco 6.1.2.

    Everything seems to be in order - web.config, folders and dll's and permissions.

     

    Any Idea?

    Regards,

    mkariti

  • Damian Green 452 posts 1433 karma points
    Jul 09, 2013 @ 10:25
    Damian Green
    0

    I was windows 8 also.

    Soren gave this process a bash and it worked fine for him.  Wonder if he was using windows 8?

    I had to revert to using full IIS and this sorted the issue for me.

     

  • MK 429 posts 905 karma points
    Jul 09, 2013 @ 10:30
    MK
    0

    Hi Damian,

    What do you mean by:

    revert to using full IIS ?

    Did you install a ful IIS version?

    Can I install it via Full IIS and than use it on Express ver?

    Cheers

    mkariit

  • Damian Green 452 posts 1433 karma points
    Jul 09, 2013 @ 14:44
    Damian Green
    0

    I experienced the issues when using IISExpress but when i used full blown IIS on my dev box it instaled straight away.

    Once running on full IIS there no need to use express for it.

     

  • MK 429 posts 905 karma points
    Jul 15, 2013 @ 19:00
    MK
    0

    Hi there,

    Tried to install it on iis 8 full version (im running windows 8 ), also with no success.

    Any Idea?

    Cheers,

    mkariti

     

    //////

     

    Update - just tried on iis 7.5 full version - still the same error.

  • MK 429 posts 905 karma points
    Aug 26, 2013 @ 15:43
    MK
    0

    Ok I managed to solve my problem.

    Duplication of entries in the uCommerce_Role. You'll have to edit the uCommerce_Permission table as well.

    Good luck!

    And dont forget to backup before applying any changes!

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