Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Darren Eccles 59 posts 298 karma points
    Jul 03, 2018 @ 08:39
    Darren Eccles
    0

    Examine Search bring back few or no results - after rebuilding the index its fine, doing this quite often now

    Hi Guys,

    Site Details: Umbraco Version 7.3.2 using ezsearch

    Bit of a weird one, out of the many umbraco sites I've built, its just this one that seems to be giving me a issue regarding the built in examine search.

    Every now and then the examine site search will bring back a few or no results, however its fine when I look at it in the developer section in the back office.

    I can fix this by going to the back office > developer > Examine Management > ExternalIndexer > Index info & tools and clicking on 'Rebuild index'.

    But the problem keeps coming back and its getting annoying, just wondering if anyone else has experienced this problem.

    It probably started a few months back now.

    Thanks

    Darren

  • Ismail Mayat 4511 posts 10090 karma points MVP 2x admin c-trib
    Jul 04, 2018 @ 16:31
    Ismail Mayat
    0

    Is the site on azure or load balanced?

  • Darren Eccles 59 posts 298 karma points
    Jul 05, 2018 @ 11:01
    Darren Eccles
    0

    Hi Ismail,

    No, the site is on a dedicated web server with no load balancing.

    I have an idea what might be causing it, bit of a long shot, the site runs on https and we recently had a security software update on our server.

    We had a problem with another site under https, but this was to do with the automatic page publishing (task scheduler) not working and it turned out that the version of umbraco was trying to use the deprecated version of TLS (TLS1.0), so I created a startup event and forced it to use TLS1.2 and it worked again.

    Make me wonder if this could be affecting the examine search for the same reasons, I may be completely wrong, but I'm going to take a look.

    Thanks for your response,

    Darren

  • Darren Eccles 59 posts 298 karma points
    Jul 13, 2018 @ 09:58
    Darren Eccles
    100

    Managed to fix this, it was to do with the ezsearch plugin.

    A massive thank you go to Steve Morgan who mentions wrapping a try catch block around part of the ezearch class.

    Link: https://our.umbraco.com/forum/core/general/66591-examine-indexes-not-being-rebuilt

    Darren

Please Sign in or register to post replies

Write your reply to:

Draft