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  • Sandra Wallin 2 posts 24 karma points
    Sep 21, 2020 @ 11:48
    Sandra Wallin
    0

    Login suddenly stopped working

    Hai!

    I have had the same installation of Umbraco since dec 2019 and I've always been able to login. But today when i tried to login it said "Login failed for user [email protected]", even tho I have saved the password in Chrome.

    But anyhow I thought I might be stupid and then I followed this forum topic: https://our.umbraco.com/forum/using-umbraco-and-getting-started/88494-forgotten-password-in-backoffice-umbraco#comment-305633 and reset my password to the one given in the forumthread. But still it gives med Login failed.

    The console gives me the following error: https://website.com/umbraco/backoffice/UmbracoApi/Authentication/PostLogin 400 (Bad Request) DependencyHandler.axd

    I have tried diffrent browsers just incase I had some broken cache, but the error remains.

    Im running out of ideas and Google isnt giving me any more good advice :( Anyone know what could be the issue? And why it happened all of the sudden?

    Regards, Sandra

  • Sandra Wallin 2 posts 24 karma points
    Sep 21, 2020 @ 17:25
    Sandra Wallin
    2

    Solved it!

    Found this after a while: https://our.umbraco.com/documentation/reference/security/reset-admin-password .

    Turns out, I have had three failed attempts in the past eight months.. and it doesn't reset the amount of times failed when you login successfully. (Which I also do find interesting since thats how it works with your credit card :p)

    But a tip for the Umbraco developers, instead of returning a 400 error just give some kind of information, like for this instance, "You have been locked out got to this documentation site to read about it".. Rather then a bad request which more seem like a malfunction of some sort.

    Regards, Sandra

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