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  • Claushingebjerg 936 posts 2571 karma points
    Dec 07, 2023 @ 10:13
    Claushingebjerg
    1

    Forms not working / loading on live

    Using Umbraco And Getting Started
    Umbraco 9

    I have just setup a site, added forms, and bought a license. Works fine on localhost. Do a publish and upload to live, and i get a weird screen with some {{wm.overlay}} style error texts

    Localhost: enter image description here

    Live: enter image description here

    I get this error in the log on live enter image description here

    License is installed correctly. I can't access forms security on live either... It just doesn't load at all, blank screen...

    What to do?

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  • Brendan Rice 538 posts 1100 karma points
    Dec 08, 2023 @ 01:31
    Brendan Rice
    0

    This doesn't look like a licensing issue but more of an Angular issue. I'd guess there's files missing.

    Things to try:

    • Make sure you've uploaded all the Umbraco forms files ([webroot]\wwwroot\App_Plugins\UmbracoForms) it should look like this on the server.
    • When in Umbraco back office clear the cache, sometimes old files get cached and throw out the UI. This often happens with plugins.
    • Make sure you're using the latest version of Umbraco forms and that the version of Umbraco supports it
    • Check the Umbraco logs to see if there are any further errors ([web root]\umbraco\Logs)

    If none of that works I could try help you debug this on live through a screen share tomorrow afternoon?

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  • Claushingebjerg 936 posts 2571 karma points
    Dec 08, 2023 @ 11:10
    Claushingebjerg
    0

    Thanks Its seems to be a "smidge" issue

    Found this post https://our.umbraco.com/forum/using-umbraco-and-getting-started/110332-angular-error-in-browser-on-forms-edit-page-after-publish-from-visual-studio

    But aparently its not a bug thats important enough to fix even though Forms is a paid add on...

    I deleted the smidge folder, and am hoping for the best, so my client can get on with his forms work.

    Umbraco didn't bother to answer my email about it either...

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