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  • Ahmed 31 posts 132 karma points
    Jul 06, 2018 @ 12:33
    Ahmed
    0

    Hi

    I am using umbraco 7.7.8. I have forget umbraco admin password. I tried changing it from db but did not work for me.

    I have used this query to update password

    UPDATE umbracoUser set userdisabled=0, userPassword='/7IIcyNxAts3fvQYe2PI3d19cDU=' where id=0

    Can anyone please help me how can I recover?

  • Dennis Aaen 4391 posts 17758 karma points admin hq c-trib
    Jul 06, 2018 @ 12:37
    Dennis Aaen
    0

    Hi Ahmed,

    In Umbraco 7.7.8 the passwords needs to be 10 characters or more so please be sure that your password is 10 or more characters long.

    Hope this helps,

    /Dennis

  • Dennis Aaen 4391 posts 17758 karma points admin hq c-trib
    Jul 06, 2018 @ 13:00
    Dennis Aaen
    0

    Hi Ahmed,

    If so if you do this.

    UPDATE umbracoUser set userdisabled=0, userPassword='GZfzwh/PVC9i/DqRAjwHLg==DkSTML7hmFcLYYgeANwyrElTPZJBCs9/OsiKPkxCsZQ=' where id=0

    How your password should be: umbraco1234

    Let me know if this helps,

    /Dennis

  • Ahmed 31 posts 132 karma points
    Jul 06, 2018 @ 13:22
    Ahmed
    0

    Hi Dennis,

    No it did not work. same error that login failed for user ''.

    Anything else should i try?

  • Tor Langlo 44 posts 123 karma points
    Jul 06, 2018 @ 19:09
    Tor Langlo
    0

    I’ve had situations where the cookie has gotten corrupted and needed to be cleared before I was able to log in.

  • Marco Vezzani 6 posts 108 karma points
    Jul 09, 2018 @ 09:26
    Marco Vezzani
    1

    Not to sound stupid but have you tried logging in with the email address associated with that account as well as the username?

    I had a similar issue and discovered that I was using the username to log in with when in fact I should have been using the email address

  • Ahmed 31 posts 132 karma points
    Jul 09, 2018 @ 18:39
    Ahmed
    0

    No, I am trying to login with email address

  • Jan Skovgaard 11076 posts 22544 karma points MVP 4x admin c-trib
    Jul 11, 2018 @ 05:50
    Jan Skovgaard
    0

    Hi Ahmed

    Have you been able to solve this yet? Otherwise I'm wondering if you could try the approach described by Oriol here https://our.umbraco.com/forum/using/ui-questions/4790-ouch-forgot-admin-password-how-to-reset#comment-289108 - And maybe also make sure to read the reply to Oriol's post by mcgrph who had to modify the web.config to get it to work.

    The idea is to make use of the reset password functionality by having an e-mail created on disk, which should trigger the reset process when clicking the link in the e-mail I think.

    Hope this makes sense!

    /Jan

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