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  • Ahmed 31 posts 132 karma points
    16 days ago
    Ahmed
    0

    Hi

    I am using umbraco 7.7.8. I have forget umbraco admin password. I tried changing it from db but did not work for me.

    I have used this query to update password

    UPDATE umbracoUser set userdisabled=0, userPassword='/7IIcyNxAts3fvQYe2PI3d19cDU=' where id=0

    Can anyone please help me how can I recover?

  • Dennis Aaen 4384 posts 17744 karma points admin hq c-trib
    16 days ago
    Dennis Aaen
    0

    Hi Ahmed,

    In Umbraco 7.7.8 the passwords needs to be 10 characters or more so please be sure that your password is 10 or more characters long.

    Hope this helps,

    /Dennis

  • Dennis Aaen 4384 posts 17744 karma points admin hq c-trib
    16 days ago
    Dennis Aaen
    0

    Hi Ahmed,

    If so if you do this.

    UPDATE umbracoUser set userdisabled=0, userPassword='GZfzwh/PVC9i/DqRAjwHLg==DkSTML7hmFcLYYgeANwyrElTPZJBCs9/OsiKPkxCsZQ=' where id=0

    How your password should be: umbraco1234

    Let me know if this helps,

    /Dennis

  • Ahmed 31 posts 132 karma points
    16 days ago
    Ahmed
    0

    Hi Dennis,

    No it did not work. same error that login failed for user ''.

    Anything else should i try?

  • Tor Langlo 40 posts 118 karma points
    16 days ago
    Tor Langlo
    0

    I’ve had situations where the cookie has gotten corrupted and needed to be cleared before I was able to log in.

  • Marco Vezzani 5 posts 87 karma points
    1 week ago
    Marco Vezzani
    1

    Not to sound stupid but have you tried logging in with the email address associated with that account as well as the username?

    I had a similar issue and discovered that I was using the username to log in with when in fact I should have been using the email address

  • Ahmed 31 posts 132 karma points
    1 week ago
    Ahmed
    0

    No, I am trying to login with email address

  • Jan Skovgaard 10939 posts 21807 karma points MVP 4x admin c-trib
    1 week ago
    Jan Skovgaard
    0

    Hi Ahmed

    Have you been able to solve this yet? Otherwise I'm wondering if you could try the approach described by Oriol here https://our.umbraco.com/forum/using/ui-questions/4790-ouch-forgot-admin-password-how-to-reset#comment-289108 - And maybe also make sure to read the reply to Oriol's post by mcgrph who had to modify the web.config to get it to work.

    The idea is to make use of the reset password functionality by having an e-mail created on disk, which should trigger the reset process when clicking the link in the e-mail I think.

    Hope this makes sense!

    /Jan

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