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  • Phil Crowe 192 posts 256 karma points
    Aug 06, 2010 @ 17:29
    Phil Crowe
    0

    Cant login to umbraco

    For some reason i cant log into umbraco with the admin account. I dont get a password is incorrect error i just get nothing or the red shaking box thing. Ive tried reseting the password in sql (UPDATE umbracoUser set userdisabled=0, userLogin='admin', userPassword='newpassword' where id=0) but still no joy. Any ideas?

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  • Phil Crowe 192 posts 256 karma points
    Aug 06, 2010 @ 17:30
    Phil Crowe
    0

    sorry that meant to say 'not even the red shaking box thing'

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  • Darren Ferguson 1022 posts 3259 karma points MVP c-trib
    Aug 06, 2010 @ 17:34
    Darren Ferguson
    0

    Which version of umbraco? have you recently upgrade?

     

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  • Phil Crowe 192 posts 256 karma points
    Aug 06, 2010 @ 17:46
    Phil Crowe
    0

    Its v.4 I uploaded the site today(as you know from my last problem today) the db was set up on a new server today and after i did so i got a 'must reset login' sql error when i tried to login to umbraco. So i changed the password to access the db but now my admin doesnt work. I have a login to change content sections only and this is fine. Its just strange i dont get any error, it just wont let me in. 

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  • Darren Ferguson 1022 posts 3259 karma points MVP c-trib
    Aug 06, 2010 @ 17:47
    Darren Ferguson
    0

    Are you using plain or hashed passwords?

     

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  • Phil Crowe 192 posts 256 karma points
    Aug 06, 2010 @ 18:04
    Phil Crowe
    0

    plain

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  • Darren Ferguson 1022 posts 3259 karma points MVP c-trib
    Aug 06, 2010 @ 18:06
    Darren Ferguson
    0

    I'd use firebug/charles or similar to look at the http traffic that might give you a clue.

    See if a cookie is being dropped or not.

    If not then you might want to start profiling the database to see what query login is running.

    HTH.

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  • Arjan H. 226 posts 463 karma points c-trib
    Aug 06, 2010 @ 20:50
    Arjan H.
    0

    Try the "backdoor" solution Chris Larson suggests in this topic, it worked for me:

    http://our.umbraco.org/forum/using/ui-questions/2091-User-cant-login-to-backend

    If you don't want to do it manually, Chris even created a script you could use, it's on the 2nd page of the same topic.

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