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  • Anders Dahl Tollestrup 73 posts 52 karma points
    Jan 15, 2011 @ 09:40
    Anders Dahl Tollestrup
    0

    Can't logon to umbraco

    I have a 4.5.2 umbraco site, which have run'ed for about 2 month. This morning my users report that they can't logon. I can't logon either as "admin" user.

    I have tried to recover the password by copying the password hash code into the umbnracoUser table in the DB from another 4.5.2 installation as mentioned here:

    http://our.umbraco.org/forum/using/ui-questions/4790-ouch-forgot-admin-password-how-to-reset

    but without luck

    Any hints is greatly appriciated :-)

    /Anders

  • Daniel Bardi 927 posts 2562 karma points
    Jan 15, 2011 @ 09:45
    Daniel Bardi
    0

    Check that the password is set to hashed in the web.config in the membership section.

  • Anders Dahl Tollestrup 73 posts 52 karma points
    Jan 15, 2011 @ 09:47
    Anders Dahl Tollestrup
    0

    If not, is it then possible to use clear text passwords ?

  • Sascha Wolter 615 posts 1101 karma points
    Jan 15, 2011 @ 10:12
    Sascha Wolter
    2

    Yes, AFAIK you can set the web.config to use non-hashed passwords and then just type in the password you want to use in the database. Once you've logged on you can switch back to hashed and change your password.

    Odd though that all your users can't log on. Has anybody maybe played with the web.config file?

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Jan 15, 2011 @ 11:31
    Jan Skovgaard
    0

    Yup, Sascha is right. The technique he mentions should work for you.

    /Jan

  • Anders Dahl Tollestrup 73 posts 52 karma points
    Jan 15, 2011 @ 12:45
    Anders Dahl Tollestrup
    0

    Thanks, everybody

    Problem solved ! Changed the PasswordFormat to "Clear", updated the user table, log on to umbraco, change the PasswordFormat back to "Hashed", and changed the password through the umbraco UI.

    That's the true value of Umbraco: a fantastic community :-)

    You all saved my day
    /Anders

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