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I don't know what I do...
the Media tree are disappeared
the tree are empty when I get into media section
but I right click sort on media tree root the data is still here
the original tree is here
any ideas ??
thx alot :)
Did you install any packages or do any development or other changes before this happened?
Try accessing the Media tree again and then check the umbracoLog table in the database, there may be an error explaining what's happening. If not, try using an HTTP Sniffer tool like Fiddler to look for 500 errors and see if you can get an error message
Hope this helps,Tom
Thanks for your help,
I founded an error log from umbracoLog
the following log is here:At /nweb/umbraco/webservices/TreeDataService.ashx?rnd=c66af8875a964cd39a13a1c4eff4f3b2&id=-1&treeType=media&contextMenu=true&isDialog=false&rnd2=78.1 (Referred by: http://domain/nweb/umbraco/)
no, but include editing XSLT files??
Hmm, that error unfortunately doesn't say too much.
Editing XSLT shouldnt have caused anything like that.
The only thing I can think to suggest is try using Fiddler and seeing if you can get a better error on TreeDataService.ashx to help point in the right direction
I think this problem isn't related to the media tree since I've had the same error log with the settings tree once. I think it was because I had duplicated node in the UmbracoNode table. Did you delete any media item before this error occured?
Thanks Tom and Jeroen
I found the problem similar with Jeroen told (it makes me a good way to find the problem)
when I press RTE's insertLink and insertImage
the error message told me Error: No node exists with id '-21'
and I open umbracoNode to find id -21 is disappear
so I reinstall on other computer to find -21 and recover back
the media node is fixed
thx for yours help :)
Thanks Rich, I've just had this issue in 4.7.1 and inexplicably the Recycle bin had been removed from the database. So, I can confirm that the script above works fine - as you'd expect.
However, what would cause this to happen? Can anyone shed light on this as I REALLY want to avoid this happening again.
To clarify, I have not recently installed any packages, and all that has been happening is general content population.
I had some of the same problems with an upgrade from 4.0.3 to 4.8.1, I followed this solution: http://our.umbraco.org/forum/core/general/23642-Empty-media-tree
One more thing; had to run the script from this page to get rid of this error: Invalid object name 'cmsPreviewXml'.
Rich, that script has just saved the day, thanks!
Anyone figured out what causes this? I had the issue just now with v4.7.2. Not sure if it was user error (or at least triggered somehow by the user) or something else but it's very concerning when it happens!
The script just saved the day for me too!
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