Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Chris 49 posts 67 karma points
    Jun 03, 2011 @ 19:14
    Chris
    0

    Load Time Very Long

    I installed Umbraco on a shared server and the load time is very slow.  I brought this up with my host many many times and they say that the server is performing fine. 

     

    Sometimes, it takes 20+ seconds to load the page.  Any suggestions?  Using 4.5.2

     


    Thanks,

     

    Chris.

  • Eran Meir 401 posts 543 karma points
    Jun 03, 2011 @ 21:11
    Eran Meir
    0

    are you talking about the frontend? backend? or both?

  • Chris 49 posts 67 karma points
    Jun 06, 2011 @ 19:28
    Chris
    0

    Sorry for the delay - both.

     

    Chris.

  • Eran Meir 401 posts 543 karma points
    Jun 06, 2011 @ 19:38
    Eran Meir
    0

    what type of iis version are you running? which type of database?

  • Chris 49 posts 67 karma points
    Jun 06, 2011 @ 19:44
    Chris
    0

    MS SQL, IIS version not sure.  Running it on an IX Webhosting Shared Hosting account.  I have contacted them 7 times about performance but they said it is quick on their end......

  • Chris 49 posts 67 karma points
    Jun 06, 2011 @ 19:48
    Chris
    0

    MS SQL, IIS version not sure.  Running it on an IX Webhosting Shared Hosting account.  I have contacted them 7 times about performance but they said it is quick on their end......

  • Profiterole 232 posts 264 karma points
    Jun 06, 2011 @ 20:53
    Profiterole
    0

    Hi, add : ?umbDebugShowTrace=true to your url to see what takes so long. With this we could figure what's the problem.

  • Chris 49 posts 67 karma points
    Jun 06, 2011 @ 21:02
    Chris
    0

    Ok!  Did that, what info are we looking for?

     

  • Profiterole 232 posts 264 karma points
    Jun 07, 2011 @ 14:36
    Profiterole
    0

    Ok, the last column "From last(s)". Look for lines that have times longer that 0,01 sec. You'll see what macro take long.

  • Chris 49 posts 67 karma points
    Jun 08, 2011 @ 17:30
    Chris
    0

  • Profiterole 232 posts 264 karma points
    Jun 08, 2011 @ 20:35
  • Chris 49 posts 67 karma points
    Jun 08, 2011 @ 20:39
    Chris
    0

    Did you save the image and look at the times? (it looks cutoff in my browser in this forum).

     

    Will take a look,

     

    Chris

  • Chris 49 posts 67 karma points
    Jun 08, 2011 @ 20:41
    Chris
    0

    Also, I seem to be having issues in the performance of the backend...... Takes quite a while to load.

  • Profiterole 232 posts 264 karma points
    Jun 08, 2011 @ 20:46
    Profiterole
    0

    Ho! No, I didn't saw the time you've got! It really long! Too long! As everything take long, it must be a server problem and not an umbraco one... 16 s to load the site... Your problem is beyond what I can do.

  • Paul Blair 466 posts 731 karma points
    Jun 09, 2011 @ 07:12
    Paul Blair
    0

    You say that "sometimes" it is slow to load. This could indicate that the application has been unloaded if it has not been accessed for a while. Typically if a site is not accessed for 20 minutes it is unloaded from IIS. This is common in a shared hosting platform.

    You could try looking at a "keep alive" service to prevent this from happening

  • Chris 49 posts 67 karma points
    Jun 09, 2011 @ 17:15
    Chris
    0

    Sounds like that is what it is.  Where would I look for a "keep alive" service?

     

  • Paul Blair 466 posts 731 karma points
    Jun 09, 2011 @ 23:21
    Paul Blair
    0

    Googleing "keep alive service" should bring up a few options.

    I have used http://www.247webmonitoring.com

  • Phil Wheeler 4 posts 24 karma points
    Oct 15, 2012 @ 13:56
    Phil Wheeler
    0

    I was just experiencing the same issue with the same web host (Shared hosting with IX Web Hosting). A quick live chat with their technical team resulted in them immediately swapping my Umbraco installation into a new application pool and this appears to have resolved the issue for now.

  • This forum is in read-only mode while we transition to the new forum.

    You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies