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  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Sep 07, 2011 @ 17:20
    Dirk De Grave
    0

    Cannot switch sections in v4.7.0 using IE7

    Hi guys,

    Hope someone can shed a light on a client issue we're currently experiencing. As soon as we try to switch sections (from content -> media > ...) in IE7, we're experiencing some issue that the section doesn't load anymore at all?

    Developers tools show js errors in WebResource.axd?xxx.

    I just can't find what js file is being referenced by WebResource.axd, even did a vs.net search on some of the keywords in the offending js file but can't find anything at all.

    Oh, btw, did the same on IE9, also experiencing the same error, but section loads fine afterwards.

    Anyone who can offer some help here? Kind of lost and it's almost driving me (and my client) nuts!

     

    Cheers,

    /Dirk

  • Matt Brailsford 4125 posts 22223 karma points MVP 9x c-trib
    Sep 07, 2011 @ 17:24
    Matt Brailsford
    2

    Hey Dirk,

    Have you tried this tool (link for an aspx page to drop in the site root at bottom of linked page) to decrypt the webresource key?

    http://blogs.telerik.com/blogs/posts/07-03-26/debugging_asp_net_2_0_web_resources_decrypting_the_url_and_getting_the_resource_name.aspx

    If you past in the bit after WebResource.axd?D= ti'll tell you name of the script causing the error. Should help you find the script erroring, but might not be the main fix.

    Matt

  • David 13 posts 33 karma points
    Sep 07, 2011 @ 17:31
    David
    0

    Also try adding an empty WebResource.axd file to the root of the site, I had this issue once and placing a blank file in the root seemed to sort it out.  

  • Matt Brailsford 4125 posts 22223 karma points MVP 9x c-trib
    Sep 07, 2011 @ 17:33
    Matt Brailsford
    0

    David,

    Under those circumstances I'd probably say tell IIS not to check for files:

    http://allantech.blogspot.com/2008/01/webresourceaxd-gives-404.html

    Matt

  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Sep 07, 2011 @ 17:46
    Dirk De Grave
    0

    Ok, using Matt's reference, I found out that the js file is from the uComponents release, more specifically, the  tree-extensions.js javascript file. IE7 (and IE9 as well) borks at

    this._tree.settings.plugins.keyboard.focus();

    saying

    Object doesn't support property or method 'focus'

    Getting closer, just not sure where to go now. File seems to be loaded, but errors on that specific line....

     

    Cheers,

    /Dirk

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Sep 07, 2011 @ 17:46
    Lee Kelleher
    0

    Dirk, you mentioned that it might be a uComponents issue on twitter [ref]

    Without seeing the exception message from the WebResource.axd ... my guess would be it's either the UI module (called tray peek - for drag-n-drop), or a web-service call for MNTP.

    If you could copy-n-paste the exception/stack-trace... we might be able to pin point the issue.  (Also which version of uComponents?) 

    Thanks, Lee.

  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Sep 07, 2011 @ 18:00
    Dirk De Grave
    0

    Hmm, i'm not using an official version of uComponents as I had some issues with a specific datatype (multiple text strings) not saving correctly because of quote chars (http://ucomponents.codeplex.com/workitem/13204), so I went to download the version containing the fix (http://ucomponents.codeplex.com/SourceControl/changeset/changes/74901), built it and uploaded to the client's server.

    Do you think there's still some other js missing or do you have a tip on how to resolve it?

     

    Cheers,

    /Dirk

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Sep 07, 2011 @ 18:03
    Lee Kelleher
    0

    Not sure what the bug is with "tree-extensions.js" and IE7/9.

    Quick fix is to disable the UI modules (drag-n-drop, tray-peak) ... in the Web.config find the HttpModule called "uComponentsModule" and delete it (or comment it out).

    We'll take a look at the IE7/9 issue - see if it's a common problem.

    Cheers, Lee.

  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Sep 07, 2011 @ 18:08
    Dirk De Grave
    0

    Ok, will try that now, see if that solves it on my local install!

     

    Cheers,

    /Dirk

  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Sep 07, 2011 @ 18:14
    Dirk De Grave
    0

    whahoooo. Big thanks Lee and Matt for pointing me in the right direction and providing me with a solution. Several hours wasted (me being stubborn not asking for help... #h5is)

    Must mark Lee's post as the solution...

     

    Anyway, big thanks for both of you, good end of a frustrating day!

     

    Cheers,

    /Dirk

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Sep 07, 2011 @ 18:16
    Lee Kelleher
    0

    Glad that it's sorted! ... aaaaaaand relax!

    There's still the issue with IE7/9 ... I'll drop @nielskuhnel a tweet, see if he can shed some light?

    Cheers, Lee.

  • Niels Kühnel 16 posts 726 karma points
    Sep 07, 2011 @ 18:30
    Niels Kühnel
    1

    Argh. The shortcut feature should enhance your productivity, not stall you for hours :)

    I don't get any errors in IE9, neither with version 2.1 or the current trunk code. I'll test with IE7 later.

    Cheers, Niels

  • Stefan Kip 1614 posts 4131 karma points c-trib
    Sep 07, 2011 @ 19:46
    Stefan Kip
    0

    Lol, could have answered this within 1 minute, because I've had the same issue lately, but with all browsers.
    In the end I disabled the uComponents handler and all was fine, glad you got it working now :-) 

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