I have
Umbraco 4.7.1 installed on my local machine on IIS Express and SQL server.
I'm logged in
as admin and have created two more users. when i go to Users dashboard i can't
see the users listed under the Users tree. I can see their User Types and User
Permissions, but the actual Users folder is empty. therefore i'm unable to
change their details or change their user type, etc. Users are NOT disabled or anything.
Other node
trees in other sections such as Content tree are working fine with no issue.
I tried uninstalling other add-ons that might be interfering with Umbraco Users mechanisim, but that didn't work either.
Does anyone have information on this issue? Many Thanks.
At /umbraco/webservices/TreeDataService.ashx?rnd=71fdea0cc6a940229f5c5c7974b26f11&id=-1&treeType=users&contextMenu=true&isDialog=false&rnd2=6.8 (Referred by: http://localhost:56429/umbraco/umbraco.aspx):
Which obviosuly says something about the Users tree type. But what this would indicate of?
Are you certain that permissions for the umbraco root folder has been set properly for network service and iusr? Eventually try to give the everyone role full permissions to see if it changes anything.
In situations like these it's usually permissions that is the issue. Make sure to set them on the root folder and then inherit all the way down.
you'll have to inspect your page using Firebug or the developer tools in Chrome or IE, it will give you a hint of what is wrong. And what do you get if you only open up the url (from your last post) in your browser. Check any javascript errors that pop up.
No i never found a solution to that unfortunately. I checked all the permissions and all what these people are suggesting was set and in order but the problem persisted. Thankfully it was my development environment and i ended up setting up another instance of umbraco. Sorry.
However i had problem with User tree. Content tree may be a different scenario all together. I once had problem with content tree being blank. The reason why turned out to be a wrong redirection rule that i had on IIS. if you have any redirect rule for canonicalisation of lower case or tailing slash , disable them and see if your Content node appears again. Mine did. looks like these redirect rules my be interfiering with umbraco system file names, as it trapes in a loop or otherwise manipulate them, therfore they stop functioning correctly. Hope this helps.
Users tree is blank
I have Umbraco 4.7.1 installed on my local machine on IIS Express and SQL server.
I'm logged in as admin and have created two more users. when i go to Users dashboard i can't see the users listed under the Users tree. I can see their User Types and User Permissions, but the actual Users folder is empty. therefore i'm unable to change their details or change their user type, etc. Users are NOT disabled or anything.
Other node trees in other sections such as Content tree are working fine with no issue.
I tried uninstalling other add-ons that might be interfering with Umbraco Users mechanisim, but that didn't work either.
Does anyone have information on this issue? Many Thanks.
Do you get any errors in the log-table?
Yes this is the error i get in the logs:
At /umbraco/webservices/TreeDataService.ashx?rnd=71fdea0cc6a940229f5c5c7974b26f11&id=-1&treeType=users&contextMenu=true&isDialog=false&rnd2=6.8 (Referred by: http://localhost:56429/umbraco/umbraco.aspx):
Which obviosuly says something about the Users tree type. But what this would indicate of?
Hi Atoosa
Are you certain that permissions for the umbraco root folder has been set properly for network service and iusr? Eventually try to give the everyone role full permissions to see if it changes anything.
In situations like these it's usually permissions that is the issue. Make sure to set them on the root folder and then inherit all the way down.
/Jan
you'll have to inspect your page using Firebug or the developer tools in Chrome or IE, it will give you a hint of what is wrong. And what do you get if you only open up the url (from your last post) in your browser. Check any javascript errors that pop up.
Cheers,
/Dirk
Thanks @Jan. I'm running it on my localhost, with IIS Express (through webmatrix). How do i change the permissions in this case?
ok now i've added all the permissions, iuser, network service and even everone with full access. didn't work!
firebug gives me the same error as the log.
any other suggestions?
here is what i get from Chrome inspect element tool:
GET http://localhost:56429/umbraco/webservices/TreeDataService.ashx?rnd=d16f1ddb81f3482ead50a34f68a35d2f&id=-1&treeType=users&contextMenu=true&isDialog=false&rnd2=35.6 500 (Internal Server Error)
TreeDataService.ashx
/umbraco/webservices
GET
500
Internal Server Error
Atoosa Khoda
did you find a slotution for this error?
I am facing the same problem in all trees, nothing but the parent node,
http://our.umbraco.org/forum/core/general/3945-Content-Tree-not-loading?p=3
Hi @Mysterious
No i never found a solution to that unfortunately. I checked all the permissions and all what these people are suggesting was set and in order but the problem persisted. Thankfully it was my development environment and i ended up setting up another instance of umbraco. Sorry.
However i had problem with User tree. Content tree may be a different scenario all together. I once had problem with content tree being blank. The reason why turned out to be a wrong redirection rule that i had on IIS. if you have any redirect rule for canonicalisation of lower case or tailing slash , disable them and see if your Content node appears again. Mine did. looks like these redirect rules my be interfiering with umbraco system file names, as it trapes in a loop or otherwise manipulate them, therfore they stop functioning correctly. Hope this helps.
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