I've scoured the forum for any others who may be having this problem and can't seem to see any...
I'm seeing some errors in the database logs (umbracoLog) when creating new users in the Umbraco UI. When creating a new user, it prompts me to insert a name for the user, however when I click "Create" - nothing happens - I've tried reloading nodes and still nothing.
The errors I'm seeing in the DB are:
logHeader logComment Debug return: Debug Object reference not set to an instance of an object. Error Failed to create the user. Error from provider: ProviderError
As an added dynamic to the issue I'm having; I can successfully create Members but just not Users!
What version of Umbraco are you using? And has this just started happening? Has the installation been upgraded recently? Or have you made some custom modifications to the core?
Apologies I should have put this on my OP ... it's Umbraco 4.9.1 and within the past few weeks it has started happening - it hasn't been upgraded, it is a new installation of 4.9.1.
There have been some custom modifications to the core but in a separate project which is compiled into a dll. Even after temporarily removing this dll from the /bin folder in the Umbraco project I am still seeing the issue.
Having searched for anything relating to the errors in the logs there is still nothing out there.
After a fresh pair of eyes on a Monday morning... I followed these steps which helped me figure out the problem:
- Obtained all the dll files from 4.9.1 and put them in my /bin folder (I took a copy of my dlls first!) - (the problem still persisted).
- Created a blank database and pointed this at my project (the problem still persisted) - therefore, ascertained it was a coding issue and not a DB issue.
- Downloaded a fresh version of 4.9.1 and put that web.config file in my folder structure (I took a backup of my web.config first) - the problem was then fixed!
- I then used version compare software to compare my original web.config file to the fresh 4.9.1 web.config file - this is what I found:
<add key="umbracoDefaultUIFanguage" value="en" /> instead of <add key="umbracoDefaultUILanguage" value="en" />
It appears that during the build, I've attempted to do a search in web.config and with my sausage fingers I've hit "SHIFT F" ...
Apologies for wasting time, but hopefully these steps will help someone else - although perhaps the exception that was logged in the DB could be a bit more specific?
Glad to hear you figured it all out - I would like to recommend that you upgrade to 4.11.1 if possible though since there is a bug with emptying the recycle bin in 4.9, which has been solved in later releases. There also is an issue with using the "Rollback" option in the context menu.
Error creating new user in Umbraco UI
Hi,
I've scoured the forum for any others who may be having this problem and can't seem to see any...
I'm seeing some errors in the database logs (umbracoLog) when creating new users in the Umbraco UI. When creating a new user, it prompts me to insert a name for the user, however when I click "Create" - nothing happens - I've tried reloading nodes and still nothing.
The errors I'm seeing in the DB are:
logHeader logComment
Debug return:
Debug Object reference not set to an instance of an object.
Error Failed to create the user. Error from provider: ProviderError
As an added dynamic to the issue I'm having; I can successfully create Members but just not Users!
Can anyone help with this frustrating issue?
Many thanks in advance,
Rick
Hi Rick
What version of Umbraco are you using? And has this just started happening? Has the installation been upgraded recently? Or have you made some custom modifications to the core?
/Jan
Hi Jan,
Apologies I should have put this on my OP ... it's Umbraco 4.9.1 and within the past few weeks it has started happening - it hasn't been upgraded, it is a new installation of 4.9.1.
There have been some custom modifications to the core but in a separate project which is compiled into a dll. Even after temporarily removing this dll from the /bin folder in the Umbraco project I am still seeing the issue.
Having searched for anything relating to the errors in the logs there is still nothing out there.
Thanks
Rick
Hi,
After a fresh pair of eyes on a Monday morning... I followed these steps which helped me figure out the problem:
- Obtained all the dll files from 4.9.1 and put them in my /bin folder (I took a copy of my dlls first!) - (the problem still persisted).
- Created a blank database and pointed this at my project (the problem still persisted) - therefore, ascertained it was a coding issue and not a DB issue.
- Downloaded a fresh version of 4.9.1 and put that web.config file in my folder structure (I took a backup of my web.config first) - the problem was then fixed!
- I then used version compare software to compare my original web.config file to the fresh 4.9.1 web.config file - this is what I found:
<add key="umbracoDefaultUIFanguage" value="en" /> instead of <add key="umbracoDefaultUILanguage" value="en" />
It appears that during the build, I've attempted to do a search in web.config and with my sausage fingers I've hit "SHIFT F" ...
My colleagues are now buying me this for Christmas: http://tinyurl.com/cb9dmvy
...and don't I feel one!
Apologies for wasting time, but hopefully these steps will help someone else - although perhaps the exception that was logged in the DB could be a bit more specific?
Many thanks,
Rick
Hi Rick
Glad to hear you figured it all out - I would like to recommend that you upgrade to 4.11.1 if possible though since there is a bug with emptying the recycle bin in 4.9, which has been solved in later releases. There also is an issue with using the "Rollback" option in the context menu.
/Jan
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