Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Roger 195 posts 474 karma points
    Jan 28, 2013 @ 12:24
    Roger
    0

    left hand pane blank in UI

    Hi,

    After making a small change to my server, the left hand pane in the admin area is completely blank for ALL sections regardless. The right hand pane works and the sections are showing but there is nothing at all in the jTree on the left.

    I have checked all permissions. Site works and content is displaying when the site is browsed. No login issues, just a blank left pane. I'm pretty desperate to get this fixed.

    Please can someone help?

    Thanks


    Roger

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Jan 28, 2013 @ 18:06
    Jan Skovgaard
    0

    Hi Roger

    What was the change you made? And what version of Umbraco=

    Do you get any errors in the browser console log? Have you checked if there is any information in the umbracoLog table that can be used for anything?

    /Jan

  • Roger 195 posts 474 karma points
    Jan 29, 2013 @ 10:10
    Roger
    0

    Hi Jan,

    No browser errors, site works fine apart from blank left hand pane. Version 4.11.2

    Change to VPS was the hostname through Plesk. Shouldnt have affected things but it did reset all the permissions in IIS including removing all the site bindings for all my websites.

    I manually went through all the permissions and settings for all sites and got them all working again. Apart from that issue.

    I know this isnt the solution but I did the following:

    Backed up the site files, Replaced them with a clean version and ran the install against the sites DB.

    Then I compared the files from the old site and added the templates, xslt and images from the backed up version. Republished the whole site to recreate the Umbraco.config. This worked. From here I will make packages from the sites just in case of any future issues. I will be upgrading to v6 pretty soon. All new builds are using v6 RC. I have 3 running it so far and all seems very stable.

    I still dont know what caused the left pane to be blank in the admin area.

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Jan 29, 2013 @ 19:31
    Jan Skovgaard
    0

    Hi Roger

    Wow, that was really weird - but happy to hear you got it all working again though :)

    Cheers,
    Jan 

Please Sign in or register to post replies

Write your reply to:

Draft