Environment: Umbraco 4.9.1 installed on Windows 2008 R2, IIS 7.5. Umbraco manual installation guide followed to the letter. Application Pool account has FULL permissions to the WebRoot.
Problem: I am trying to manage user permissions when logged in as my admin user. In the left panel treeview I see all expected Users, User Types and all users are shown under User Permissions. Clicking on a user under the User Permissions node opens the "User permission" pane in the right panel, but with the section under "Select pages to modify their permissions" blank and empty. The page generates a javascript error:
Timestamp: Thu, 14 Mar 2013 11:50:27 UTC Message: Type mismatch.
Can anyone tell me what is wrong with this environment to cause the problem?
[UPDATE: Cross browser testing shows that IE8 encounters this javascript error, whilst Firefox (latest) does not and correclty shows the content tree. Is a matrix of supported browsers for each Umbraco release available since it seems that 4.9.1 and IE8 are not compatible (unless there is a settings issue)]
When you made your installation did you then use the built in uncompress function in windows? If so remember to unblock the zip file since some files can be missing if it's not done.
If it was done...then try going to the App_Data/Temp/ClientDependency folder and delete this folder. If that does not help try going to the /config/ClientDependency.config file and increment the version number.
If this does not help can you then tell us what language your user is setup to be using? Is it another language than english? If so there might be missing some language files if I remember correctly.
Installing Umbraco 4.9.1 with uComponents 5.2.0 causes this issue. The user permissions page will not function with this installed combination.
uComponents was provided as part of the install ZIP from a third party vendor (I was told there were "no dependencies" so didn't look at packages nor mention this in original post - apologies!).
Good to hear you managed to figure it out. I'm just a bit puzzled that there is an issue since 5.x should be compatible with uComponents according to this matrix http://ucomponents.org/compatibility/
Don't know if this should be reported to uComponents as a bug perhaps?
This uComponents issue is unlikely to be fixed for legacy browsers. See this other thread for more detail on what caused the problem (specific to Internet Explorer 8)
User Permissions editing - No content tree shown
Environment: Umbraco 4.9.1 installed on Windows 2008 R2, IIS 7.5. Umbraco manual installation guide followed to the letter. Application Pool account has FULL permissions to the WebRoot.
Problem: I am trying to manage user permissions when logged in as my admin user. In the left panel treeview I see all expected Users, User Types and all users are shown under User Permissions. Clicking on a user under the User Permissions node opens the "User permission" pane in the right panel, but with the section under "Select pages to modify their permissions" blank and empty. The page generates a javascript error:
Timestamp: Thu, 14 Mar 2013 11:50:27 UTC
Message: Type mismatch.
Line: 2
Char: 31006
Code: 0
URI: http://site.domain.com/DependencyHandler.axd?s=
Can anyone tell me what is wrong with this environment to cause the problem?
[UPDATE: Cross browser testing shows that IE8 encounters this javascript error, whilst Firefox (latest) does not and correclty shows the content tree. Is a matrix of supported browsers for each Umbraco release available since it seems that 4.9.1 and IE8 are not compatible (unless there is a settings issue)]
Hi Iain
When you made your installation did you then use the built in uncompress function in windows? If so remember to unblock the zip file since some files can be missing if it's not done.
If it was done...then try going to the App_Data/Temp/ClientDependency folder and delete this folder. If that does not help try going to the /config/ClientDependency.config file and increment the version number.
If this does not help can you then tell us what language your user is setup to be using? Is it another language than english? If so there might be missing some language files if I remember correctly.
Hope some of the above helps :)
/Jan
OK I will do some more investigation. I now have two Umbraco instances on the same server, one of which is functional and one which is not.
I will diff files, and try connecting both to same DB etc to work out what my issue is.
SOLVED:
Installing Umbraco 4.9.1 with uComponents 5.2.0 causes this issue. The user permissions page will not function with this installed combination.
uComponents was provided as part of the install ZIP from a third party vendor (I was told there were "no dependencies" so didn't look at packages nor mention this in original post - apologies!).
Hi Iain
Good to hear you managed to figure it out. I'm just a bit puzzled that there is an issue since 5.x should be compatible with uComponents according to this matrix http://ucomponents.org/compatibility/
Don't know if this should be reported to uComponents as a bug perhaps?
/Jan
Jan
This uComponents issue is unlikely to be fixed for legacy browsers. See this other thread for more detail on what caused the problem (specific to Internet Explorer 8)
http://our.umbraco.org/projects/backoffice-extensions/ucomponents/questionssuggestions/39417-Cannot-manage-user-permissions-in-IE-8-atfer-installing-uComponents?p=0#comment143924
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