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  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 15:51
    Charles Afford
    0

    Cannot log into Umbraco using Safari 5.1.7

    Hi,

    Cannot login into Umbraco from safari using 5.1.7 (not tried it in other versions).  When you put the correct details in and hit submit, the page is reloaded.

    Thanks.  

    Charlie

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Jul 23, 2013 @ 16:16
    Sebastiaan Janssen
    0
    1. Does it work in other browsers?
    2. Any messages in the log?
    3. Page is reloaded without any errors?
    4. Is the database down by any chance?
    5. Any javascript errors?
  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 16:49
    Charles Afford
    0

    1. Only Firefox and chrome (IE and SARAFI do not work)

    2. No

    3. Yes (it appears to login and redirects its self back to the login page)(refreshes the page)

    4. No

    5.No  checked in Sarafi dev tools and we are all clean 

    6 :(

  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 16:52
    Charles Afford
    0

    If i check Fiddler i am getting a 200 when i login and i am being redirected to

    http://www.pcsg.org.uk/umbraco/login.aspx?redir=%2fumbraco%2f

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Jul 23, 2013 @ 16:54
    Sebastiaan Janssen
    0

    6: Means: yes, javascript errors?

    Ok,umbraco version?

  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 16:57
    Charles Afford
    0

    Its as if i auth, session is saved, sarafi does not get the session or its destoryed and i am redirected to the home page.  Checked and i do get a cookie saved from my site in Safari

  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 16:58
    Charles Afford
    0

    Sorry no javascript errors and 4.11.9

  • Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq
    Jul 23, 2013 @ 16:59
    Sebastiaan Janssen
    0

    But you have the problem in IE as well? (if so, which version of IE?)

    Also, does a stock 4.11.10 or 6.1.2 work?

  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 17:18
    Charles Afford
    1

    Fixed :).  We looked at the cookie date and exp date on servers and they were a day out.  so the cookie had already expired.  Fixed now :)

  • Charles Afford 1163 posts 1709 karma points
    Jul 23, 2013 @ 17:18
    Charles Afford
    0

    Thanks for the help

  • Adriano 4 posts 21 karma points
    Aug 22, 2013 @ 03:01
    Adriano
    0

    Hi there, I am coming across the same issue as Charles Afford

    So based on the following check list

    1. Does it work in other browsers? IE and Safari but not Chrome and FireFox
    2. Any messages in the log? No errors seen with authentication and authorization
    3. Page is reloaded without any errors? No
    4. Is the database down by any chance? No
    5. Any javascript errors? No
    http://xxxxx/umbraco/login.aspx?redir=%2fumbraco%2fumbraco.aspx gives me a 200 OK. This happens for me on my staging environment.

    My local environment works just perfectly fine.
    I have tried to perform the following on the staging environment
    1. Delete TEMP folder in App_Data and restart website in IIS
    2. Replicate database from staging to my local environment
    3. Restart website on IIS on staging and local
    4. Compare differences between staging and local .. only client dependency.config is different
    5. Copy all of the website from staging to local including web.config (web.config points to staging database)
    5. Ensure that date and time settings are identical between the two environments Although the language settings for the date and time clock was different. 

    Based on all the steps above,
    I can login normally without any redirection issues on all browsers in my local environment. The staging environment gives me this issue.
    Staging - cannot login via Chrome and FF but IE and Safari works
    Can anyone please help??
    The version of Umbraco I am using is 6.0.7. 
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