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  • Jules 276 posts 587 karma points
    Jul 24, 2013 @ 22:55
    Jules
    0

    No Media types available

    Hi all

    Am using 4.11.4.  It has been upgraded from 4.9 I believe at some point. Also iis 7.5 on Windows 2008.

    I have a number of problems with media. I suspect they are all related but the upshot is that I cannot create or upload media.  Symptoms are:

    1. Right click on Media root and choose create - media item created (Media types file, folder, image present) - try to upload by clicking browse - operation never completes

    2. Right click sub folder in Media - no media types available and cannot create media

    3. Navigating to Media area usually would expect to see media item thumbnails on right hand side. This never happens and the progress icon just keeps spinning

     

    Can anyone help?

    Jules

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Jul 25, 2013 @ 09:41
    Dennis Aaen
    0

    Hi Jules,

    I can see the problem has being see before.

    Here is a post with the same topic, maybe you could try some of the suggestions in these posts

    http://our.umbraco.org/forum/using/ui-questions/17826-No-media-types-available

    /Dennis

  • Jules 276 posts 587 karma points
    Jul 25, 2013 @ 09:44
    Jules
    0

    Thanks but already seen it.  This chap had no media types defined - no idea how that could come about but it is not the same problem. The default set of media types are present in settings.

    J

  • Jules 276 posts 587 karma points
    Jul 26, 2013 @ 16:46
    Jules
    0

    Can anyone help on this? - Getting urgent

    Jules

  • Jules 276 posts 587 karma points
    Oct 01, 2013 @ 12:29
    Jules
    100

    Now fixed. Media type Structure properties on the Settings tab had been deselcted. I can only put this down to an upgrade - we cetainly didnt do this...

    J

  • Louise Newell 17 posts 67 karma points
    Oct 02, 2013 @ 12:38
    Louise Newell
    0

    Hi I have same problem in version 6.1.2 

    Can't see what you mean by Media type Structure properties on the Settings tab. Where is this exacly?

  • Jules 276 posts 587 karma points
    Oct 02, 2013 @ 12:44
    Jules
    1

    On left hand side of screen you have your Sections (at the bottom). One of those is Settings. In settings you will see the Media Types node. Under media types click Folder. Opposite you will see that one of the Tabs is Structure - click this. Structure specifies which media types can appear as child nodes of the Folder meda type.

    By default these are all usually ticked but somehow in our case and definitely not by me, they became unticked.

    Good luck

    Julian

  • Louise Newell 17 posts 67 karma points
    Oct 02, 2013 @ 12:45
    Louise Newell
    0

    I just found it! Looking at this one it has a screen shot. Ta very much. Fingers crossed it makes Courier behave a bit better.....

    6.1.3 -> 6.1.5 breaks Media Type settings 

  • Jules 276 posts 587 karma points
    Oct 02, 2013 @ 12:49
    Jules
    0

    This issue has possibly been around for a while. We saw the problem in 4.7 and 4.11. Both of those sites have Courier installed though so that could well be connected. Did you find any other info to do with the Courier theory?

    J

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