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  • Ravi Motha 290 posts 500 karma points MVP 8x c-trib
    May 21, 2014 @ 13:32
    Ravi Motha
    0

    empty Multi node tree picker

    Hi I've got an umbraco 6.1.6 site, and a MNTP datatype, but for some reason the does underneath the starting node are not showing

    I've checked the items are published, I've checked other MNTP are workign, I've also created a new MNTP usin the same criteria and it just shows the starting node.

    The MNTP works fine on our preview server but is empty on the live server, when the page loads I can also see a spinner start but no dice

     

    The content is there:

     

     

    Any Thoughts or ideas appreciated..

    I've checked the datatype, I've republished all the nodes, I haven't seen any javascript errors , and if there were should they not affect all MNTP.

     

    Is there a specific log or other place I can look to see if anything else is causing an issue?

     

    regards

    Ravi

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 21, 2014 @ 13:46
    Jan Skovgaard
    0

    Hi Ravi

    How about the trace log? Have you had a look to see if it reveals anything?

    Could it be a caching issue with clientdependency?

    Perhaps try deleting the /app_data/TEMP/ClientDependency folder and go to the /config/ClientDependency.config and increment the version number could do the trick?

    Hope this helps.

    /Jan

  • Jeavon Leopold 3074 posts 13632 karma points MVP 11x admin c-trib
    May 21, 2014 @ 13:52
    Jeavon Leopold
    0

    Hi Ravi,

    Should there be a lot of nodes in there or just a few?

    Jeavon

  • Ravi Motha 290 posts 500 karma points MVP 8x c-trib
    May 21, 2014 @ 13:56
    Ravi Motha
    0

    @jeavon lots and lots of nodes: see the second image, that's about a third of the list and it works on the preview version of the site

    @jan Thansk for the pointers, the traceLog was a of no help.

     

    Is the value to be incremented  this one? <clientDependency version="2" fileDependencyExtensions=".js,.css" loggerType="Umbraco.Web.UI.CdfLogger, umbraco"> and does that have any other knockon effects..

     

     

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 21, 2014 @ 13:58
    Jan Skovgaard
    0

    Hi Ravi

    Yes, just update the version attribute with a new number really :)

    /Jan

  • Jeavon Leopold 3074 posts 13632 karma points MVP 11x admin c-trib
    May 21, 2014 @ 15:24
    Jeavon Leopold
    0

    Could it be maximum JSON size for AjaxToolKit? Only time I've seen this issue happen. Section 2 on this post

  • Ravi Motha 290 posts 500 karma points MVP 8x c-trib
    May 21, 2014 @ 16:55
    Ravi Motha
    0

    Cheers for the pointer will have a play with both and report back with my results ..

  • Barry Fogarty 493 posts 1129 karma points
    May 21, 2014 @ 17:05
    Barry Fogarty
    100

    Hey Ravi, Check for any server errors in /uComponents/MultiNodePicker/CustomTreeService.asmx/GetInitAppTreeData in Web Developer Toolbar (Network tab).

    Seen it before but I belive then it was just a hiccup, and a kick to the web.config sorted it.

    If that's no help, check any discrepancies in permissions and web.config with the working environment.  Also this thread - last post, maybe?

    Make mine a Tuborg ;-)

  • Ravi Motha 290 posts 500 karma points MVP 8x c-trib
    May 21, 2014 @ 17:09
    Ravi Motha
    0

    Cheers for the pointer will have a play with both and report back with my results ..

     

    @barry cheers for the pointer

     

  • Claushingebjerg 939 posts 2574 karma points
    May 22, 2014 @ 15:42
    Claushingebjerg
    0

    Ive seen this a ton of times on different sites. 

    An app pool recycle or kick to webconfig fixes it for me.

  • Charles Afford 1163 posts 1709 karma points
    May 27, 2014 @ 19:21
    Charles Afford
    0

    i have done the url xml refresh trick and that has worked good for me :)

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