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  • Kelly Smith 3 posts 23 karma points
    Oct 16, 2014 @ 09:57
    Kelly Smith
    0

    Upload button not quite working correctly

    Hi

    In the media folders of our intranet, I often need to add single documents and have tried to use the Upload button to do this.

    Here is what I do and the problem is in bold:

    1. Go to the appropriate folder
    2. Click on the green upload button
    3. Browse for and select my document
    4. The Upload button is greyed out
    5. Browse and select another document (can be the same one)
    6. The Upload button is now active and can be pressed to upload the 2 documents
    7. I then have one document that was not wanted and this has to be deleted

    I have been advised that I need to right click on the folder and create a file (node) before browsing and selecting a document, however if this is the case why does bulk upload not require this, why can it add more than one document without creating nodes, and what is the point of the upload button if you can only add single documents via the node?

    Please advise as I would find the upload button to add single documents very useful!

    Thanks

    Kelly

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 16, 2014 @ 19:13
    Jan Skovgaard
    0

    Hi Kelly and welcome to our :)

    Could you perhaps post a screen dump showing some of the issues? I think that might make it easier to understand your issue and figure out what is wrong.

    Do you know what exact version of Umbraco you're using as well? The issue may or may not be related to a bug depending on the Umbraco version.

    Looking forward to hearing from you.

    /Jan

  • Kelly Smith 3 posts 23 karma points
    Oct 21, 2014 @ 09:57
    Kelly Smith
    0

    Hello and thanks for your response.

    As you can see in the following screen shot, I have added a document for upload but the 'Upload' button is greyed out.   If I add another document (or the same one), it will not be greyed out but then I have uploaded 2 documents and only need 1!

    I am using Umbraco version 4.11.9 (assembly version 1.0.4898.17344)

    Hope you can help!

    Kind regards

    Kelly

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 21, 2014 @ 22:26
    Jan Skovgaard
    0

    Hi Kelly

    Hmm...that's an odd one - Does this also happen if you try to upload an excel file for instance? What about images? Is that the same scenario or does that just work?

    I'm asking since I suspect it's perhaps a mime-type issue where the file types are not properly recognized by the server.

    So by adding the mime types on the website instance on the server or by adding the mime type in the web.config - If you try to add the mime types in the web.config be aware that it's best to remove the mime type before adding it.

    Like this for instance

     <remove fileExtension=".doc" />
    <mimeMap fileExtension=".doc" mimeType="text/css" />
    

    Be aware that mime types should be added in the <staticContent> section of the web.config.

    You should probably also google the proper mime-types for microsoft word documents etc. - The above is just an example of how to first remove the mime type and then add it. It's done that way because you want to make sure the web.config settings does not conflict with the server settings.

    Hope this helps and makes any sense.

    Cheers, Jan

  • Kelly Smith 3 posts 23 karma points
    Oct 22, 2014 @ 09:39
    Kelly Smith
    0

    Hello

    I have tried an excel spreadsheet and an jpg image but upload button greyed out for these too.

    I am not sure who would be responsible for amending the mime types.  If you think this is the issue, I will try to find out!

    Thanks

    Kelly

     

     

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