Rich Text Editor in back office not editable - Umbraco 7. Urgent, please help
Hi all,
I'm having an issue on my clients dev server (note that I don't have access to the server nor db, I can only edit stuff in back office, or locally on my computer, and then send them requests or updates needed).
I've added some properties to pages, but when I go to Settings in back office, and when I try to add content to them, they appear to be non editable This is what I see in back office
I couldn't replicate the issue on my local server nor my dev server, so I couldn't find the solution for this. I've tried with deleting the content from the App_Data folder, but that didn't do the trick.
Please let me know if you have any ideas what may be causing this.
They are Richtext editor prop.type, but there's also on some other pages some Richtext editors that were added before the site has been deployed to their dev server, and they're working just fine.
Thanks for the reply, but the issue isn't solved yet. :(
So I've cleared cookies, and hit the submit button yesterday, but it was chaos at work, so now I see...I forgot to log in again to forum :D
I've tested this on FF, IE, Chrome, on another computer...nothing...
This are the errors I'm getting right now:
Uncaught TypeError: undefined is not a function tinymce.min.js?umbrnd=7.1.1.684829994:8N.init tinymce.min.js?umbrnd=7.1.1.684829994:8(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:8(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:3i tinymce.min.js?umbrnd=7.1.1.684829994:3h tinymce.min.js?umbrnd=7.1.1.684829994:3(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:3n tinymce.min.js?umbrnd=7.1.1.684829994:3
Uncaught TypeError: Cannot read property 'fire' of undefined umbraco:1
Uncaught TypeError: undefined is not a function tinymce.min.js?umb__rnd=7.1.1.684829994:8
Hope this helps somehow.
I'm new to Umbraco, I couldn't replicate the issue on our dev server, and I can't get access to clients dev server, so I can't find a solution by myself :(
I'm also having an issue with this client for another Umbraco site, it doesn't allow me to log in to back office, and when it does, it logs me out within seconds. So sometimes the job that takes 5 minutes to be done (changing some text, or banner) it takes me half an hour to two hours. :/
Rich Text Editor in back office not editable - Umbraco 7. Urgent, please help
Hi all,
I'm having an issue on my clients dev server (note that I don't have access to the server nor db, I can only edit stuff in back office, or locally on my computer, and then send them requests or updates needed). I've added some properties to pages, but when I go to Settings in back office, and when I try to add content to them, they appear to be non editable This is what I see in back office
I couldn't replicate the issue on my local server nor my dev server, so I couldn't find the solution for this. I've tried with deleting the content from the App_Data folder, but that didn't do the trick.
Please let me know if you have any ideas what may be causing this.
Thanks in advance!
Uros
If you go to this page on Google Chrome do you get any javascript errors?
What version of Umbraco?
Do you have the correct permissions on the Tiny editor?
What property type are they?
Charlie :)
Hi Charlie,
Thanks for a quick reply!
Only error I'm getting is: Failed to load resource: the server responded with a status of 400 (Bad Request) https://the.site.domain/umbraco/backoffice/UmbracoApi/Authentication/IsAuthenticated
It is Umbraco v7.1.1
Where can I check permissions on the Tiny editor?
They are Richtext editor prop.type, but there's also on some other pages some Richtext editors that were added before the site has been deployed to their dev server, and they're working just fine.
Uros
Hi Uros, sorry for the delayed reply. Not getting emails till i get back from work at the moment :).
Hey,
Which browser have you tested this in? does it work in FF or IE?
The 400 (Bad Request) is a bug fixed in 7.1.2. You can fix this by clearing the cookies. This might fix the RTE problem.
http://our.umbraco.org/forum/umbraco-7/using-umbraco-7/46929-clean-umbraco-7,-no-admin-menu?p=1
Charlie :)
Hi Charlie,
Thanks for the reply, but the issue isn't solved yet. :(
So I've cleared cookies, and hit the submit button yesterday, but it was chaos at work, so now I see...I forgot to log in again to forum :D
I've tested this on FF, IE, Chrome, on another computer...nothing...
This are the errors I'm getting right now:
Uncaught TypeError: undefined is not a function tinymce.min.js?umbrnd=7.1.1.684829994:8N.init tinymce.min.js?umbrnd=7.1.1.684829994:8(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:8(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:3i tinymce.min.js?umbrnd=7.1.1.684829994:3h tinymce.min.js?umbrnd=7.1.1.684829994:3(anonymous function) tinymce.min.js?umbrnd=7.1.1.684829994:3n tinymce.min.js?umbrnd=7.1.1.684829994:3
Uncaught TypeError: Cannot read property 'fire' of undefined umbraco:1
Uncaught TypeError: undefined is not a function tinymce.min.js?umb__rnd=7.1.1.684829994:8
Hope this helps somehow.
I'm new to Umbraco, I couldn't replicate the issue on our dev server, and I can't get access to clients dev server, so I can't find a solution by myself :(
I'm also having an issue with this client for another Umbraco site, it doesn't allow me to log in to back office, and when it does, it logs me out within seconds. So sometimes the job that takes 5 minutes to be done (changing some text, or banner) it takes me half an hour to two hours. :/
Thanks for the reply.
Hi Charlie,
So we've managed to replicate the issue on our second dev server that's set up just like the clients (the dev server is set up for this client only).
I'm now trying to find a solution, and hopefully, I'll make it. :)
If you have any suggestions on where should I start, so I don't wander, please let me know, I'll be really thankful.
We're using Windows Server 2008 R2 and MS SQL Server 2008.
Best,
Uros
Hi Kyle
Do you get any console log errors in your Firefox?
/Jan
Sorry Uros for the really late response. As Jan says probably post any console errors you are getting. The ones you posted above i have not seen.
How old is the site? What are the chances of folders or files getting overridden or removed?
Charlie.
Deleting the contents of the App_Data\TEMP\ClientDependency folder worked for us.
I'm having something similar after upgrading from 6.2.5 to 7.1.2
The content seems to show the HTML version of the value entered for that property and no fields are actually editable:
Also when I try to view the document type I get the error:
Invalid column name 'propertyEditorAlias'.
is working on a reply...