Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 13, 2014 @ 16:00
    Sören Deger
    0

    No macro content available for WYSIWYG editing in Umbraco 6

    Hi guys,

    we have a customer who macro used in tinymce. It have works everytime. But two weeks ago, he has updated to 6.2.1 and everytime the following message is shown:

    No macro content available for WYSIWYG editing

    I have create a new very simple macro and I get the same message.

    In the related richtext editor both checkboxes are active (use in editor and render in editor).

    I have recycle AppPool, delete ClientDependency folder, republish entire site.

    Now I have updated to version 6.2.4 and I have update the mvc version to 4.0.0.1.

     

    But everytime I get the same message. In frontend the macro is shown and it works. Only in tinymce it doesn't work with all macros.

     

    This is the code in tinymce after insert from macro:

    <div umb_macroalias="Presse.Bild" umb_imageid="14359" ismacro="true" onresizestart="return false;" umbversionid="3d3c6eb4-b0e3-43e5-9cae-223cdef36333" umbpageid="1309" title="This is rendered content from macro" class="umbMacroHolder"><!-- startUmbMacro --><span style="color: green;"><strong>Presse.Bild</strong><br />No macro content available for WYSIWYG editing</span><!-- endUmbMacro --></div>

     

    Is this a bug? Has anyone the same problem?

     

    Best regards Sören

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Nov 13, 2014 @ 16:06
    Dennis Aaen
    0

    Hi Sören,

    It seems to be a bug in Umbraco 6. It has been reported here: http://issues.umbraco.org/issue/U4-1936

    Maybe this blogpost can help you: http://smixe.com/cms/umbraco/no-macro-wysiwyg.html

    Hope this helps,

    /Dennis

     

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 13, 2014 @ 16:38
    Sören Deger
    0

    Hi Dennis,

    thank you, but this is not the same. The blogpost describes how I can solve a similar issue when I use SSL. But I don't use SSL. 

    The reported issue describes a bug when you use umbraco per rdp on windows server 2003. But umbraco is installed on windows server 2008 R2 and I don't use umbraco per rdp. I'm using umbraco quite normal in browser via a public url.

    Else any idea?

     

    Sören

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 13, 2014 @ 16:53
    Jan Skovgaard
    0

    Hi Sören

    Seems to be a bug to me.

    Have you checked the /app_data/logs file to see if it reveals anything about the issue perhaps?

    /Jan

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 13, 2014 @ 16:58
    Sören Deger
    0

    Hi Jan,

    unfortunately, there is nothing in the logfile corresponding. I have tested now in another 6.2.4 and it works. Only in this one on another server it doesn't work.

     

    Sören

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 13, 2014 @ 17:10
    Jan Skovgaard
    0

    Hi Sören

    That's really weird...have you checked the event viewer on the server to see if it can give a clue?

    /Jan

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 13, 2014 @ 17:13
    Sören Deger
    0

    Hi Jan,

    thanks for the tip! I will check this tomorrow morning directly and will share the result with you.

     

    Sören

  • Charles Afford 1163 posts 1709 karma points
    Nov 13, 2014 @ 19:41
    Charles Afford
    0

    Have you tried setting UmbracoUseSSL = true in the webconfig or umbracoconfig?

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 14, 2014 @ 08:24
    Sören Deger
    0

    Hi Charles,

    this website doesn't use ssl. Therefore, I must leave this to false.

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 14, 2014 @ 08:29
    Sören Deger
    0

    Hi Jan,

    in event viewer nothing is related to this.

    But we have copy the website to another server and it works. Only on the other server it doesn't work. It seems as though this depends together with the Issue above and the slightly different network configuration on this one server.

     

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 14, 2014 @ 08:34
    Jan Skovgaard
    0

    Hi Sören

    Ok, glad you found another way around it.

    Do you know what the differences in the server setup are?

    /Jan

  • Sören Deger 733 posts 2844 karma points c-trib
    Nov 14, 2014 @ 08:36
    Sören Deger
    0

    Hi Jan,

    no, we will check this today. But it's not the final solution for use. The second server, which it works, is only a small test server and the website must be run on the first server, which it currently doesn't work.

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 14, 2014 @ 08:38
    Jan Skovgaard
    0

    Hi Sören

    Ok, but at least you have something to investigate further :)

    Hope you succeed and share the details with us once you're done.

    Cheers, Jan

  • Charles Afford 1163 posts 1709 karma points
    Nov 14, 2014 @ 13:04
    Charles Afford
    0

    Sorry Soren,

    I was asking because i had this before and remember doing that, i cannot remember exactly what it was but remember it was a permission thing. Might of been something stupid like the IIS_IUSRS not having full access or something like that. I will try and remember.

    Charlie :)

  • Sören Deger 733 posts 2844 karma points c-trib
    Dec 12, 2014 @ 12:00
    Sören Deger
    100

    Hi guys,

    I have solved it! The domain could not be called from the server itself. Once this has been changed by the system administrator it works now.

    Thank you all for the support :-)

     

    Sören

Please Sign in or register to post replies

Write your reply to:

Draft