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  • Fengelz 106 posts 221 karma points
    Jan 18, 2010 @ 15:01
    Fengelz
    0

    Access error when uploading media

    Hi

    For the first time I experienced a problem uploading a n image to the media library.

    After creating the media I try to upload the img and get a server authentication box as in this screenshot: http://fonqi.com/screenshot.jpg.

    Anybody else experienced this or know what to do about this?

    best regards Sune Fengel

  • Sebastiaan Janssen 5061 posts 15544 karma points MVP admin hq
    Jan 18, 2010 @ 15:53
    Sebastiaan Janssen
    0

    Are you behind a proxy or firewall that requires authentication?
    Did you protect the /umbraco folder to require a password (anonymous authentication is off)? 

    What happens when you enter the required username and password?

  • Fengelz 106 posts 221 karma points
    Jan 18, 2010 @ 16:17
    Fengelz
    0

    The site is hosted at a remote provider which means I dont have the required username/password unfortunately. I havent set any access rights on any folder. Im pretty sure the issue is related to userroles on the server but I dont know what to tell the providers to do. And frankly they're not beeing overly helpful :).

    - Sune

  • Fengelz 106 posts 221 karma points
    Jan 19, 2010 @ 12:37
    Fengelz
    1

    As expected the hosting provider hadnt set modify rights on the user running the Umbraco solution. They managed to set the correct access rights and the media upload works again.

    - Sune

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