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  • Michiel Schoofs 5 posts 85 karma points
    Aug 12, 2022 @ 10:12
    Michiel Schoofs
    0

    Mailinglist sends to 20 people no matter the size

    Hi we have a client using umbraco 7.15.7 and plugin version 2.1.9.1. We have two mailinglists totaling to around 500+ enteries. However when sending the email to sendgrid newsletter studio only sends it to 20 people on the list. I can't seem to find a logic in it considering there's nothing out of the ordinary in the logs and the 21st as well as the 20th email address seems perfectly valid. Sendgrid doesn't indicate any errors as well. It seems to be a problem with this mailinglist as in the past selecting two different mailinglists seems to work as intended. I already looked trough the update log but nothing seems to indicate any bug fixes that could fix this issue. Any ideas on how to resolve this issue?

    Thanks in advance,

    Michiel Schoofs

  • Markus Johansson 1909 posts 5733 karma points MVP c-trib
    Aug 12, 2022 @ 11:44
    Markus Johansson
    100

    Hi!

    This sounds like a license issue.

    We have a limitation in the trial-version that only send to the first 20 recipients if there is no valid license.

    Please reach out to me at markus [at sign] enkelmedia.se and let me know you website hostname and if you remember which email that was used to buy the license.

    Cheers!

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