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  • Lars Krogh Reinholdt 7 posts 87 karma points
    Feb 22, 2023 @ 06:45
    Lars Krogh Reinholdt
    0

    How does the unsubscribe process work?

    We have installed version 10.0.2 of Newsletter Studio and are going through the trial version before we possibly buy a full license.

    However, we cannot see how the unsubscribe process works. How do you create "Unsubscribe" links in the newsletters and where do users end up by clicking on this link?

    We cannot find setting options regarding unsubscribe and the accompanying email template also do not contain an unsubscribe link.

    The documentation also doesn't contain very much regarding unsubscribing, so we're a bit off the mark.

    Thank you in advance for your help.

  • Markus Johansson 1924 posts 5831 karma points MVP 2x c-trib
    Feb 22, 2023 @ 17:02
    Markus Johansson
    0

    Hi Lars!

    Thanks for looking at the package!

    I see! Thanks for making me aware of the fact that this feature is a little bit hidden. There are a couple of different ways to do this, the link is basically stored the merge field {{unsubscribe}}.

    You can use this field in a link:

    enter image description here

    Or as a Button Link

    enter image description here

    If you use a custom template you can just create link like this:

    <a href="{{unsubscribe}}">Unsubscribe</a>
    

    There is a "Fields"-dropdown on in the Rich Text Editor that contains all the merge fields that's available.

    enter image description here

    The is great if you create transactional emails with custom models, the fields dropdown would show the merge fields based on the C#-model.

    I hope this answers your question? I'll make sure to improve the documentation around this.

    Please don't hesitate to reach out if you have more questions or feedback!

  • Lars Krogh Reinholdt 7 posts 87 karma points
    Feb 23, 2023 @ 07:17
    Lars Krogh Reinholdt
    0

    Hi Markus

    Many thanks for your quick reply. We have tried to insert controls, but the buttons under "Insert" have no functionality. Is it not possible to insert controls in the trial version?

    enter image description here

  • Markus Johansson 1924 posts 5831 karma points MVP 2x c-trib
    Feb 23, 2023 @ 07:47
    Markus Johansson
    0

    Hi!

    What exact version of the package are you running on? Still 10.0.2? And what version of Umbraco?

    You should be able to click and drag and of the controls into a row like this:

    (The GIF is looped so please wait for the beginning where I drag in the button)

    enter image description here

    If this does not work there might be some issue, do you see any errors in your javascript console? (F12 to open dev-tools and then the "console"-tab).

  • Lars Krogh Reinholdt 7 posts 87 karma points
    Feb 23, 2023 @ 07:54
    Lars Krogh Reinholdt
    0

    Doh!! I feel a little stupid right now :-)

    I've only tried clicking on the icons, but haven't tried dragging them. So everything works exactly as it should!

    Thanks for the help and have a nice day :-)

  • Markus Johansson 1924 posts 5831 karma points MVP 2x c-trib
    Feb 23, 2023 @ 08:20
    Markus Johansson
    100

    Hi!

    =D Nice to hear that this was not an issue.

    If you want to get a good overview of the package and it's features I would recommend the "New Newsletter Studio for Umbraco 8+ walkthrough" video here: https://www.newsletterstudio.org/videos/. All these features are the same for Umbraco 8, 9, 10 and 11.

    Please don't hesitate to get back with any questions or feedback!

    Cheers!

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