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  • René 327 posts 852 karma points
    Aug 15, 2012 @ 18:22
    René
    0

    Editor gone

    Hi

    I have installed version 1.3 on in a umbraco v 4.7.2 

    After I have installed (or tried to install) a template then it does not work anymore.

    As you can see in the picture the editor is gone

    When I click on the preview so it works fine.

    I just want to hear if there are any ideas before I afinstalere newsletter studio - of course that instalere again it's a really good job - thank you

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Aug 16, 2012 @ 10:54
    Markus Johansson
    0

    Hi René!

    I have never seen this problem before, are you shure that your settings are correct in /umbraco/newsletterstudio/web.config?

    Have did it work before you added a template?

    // Markus

  • René 327 posts 852 karma points
    Aug 16, 2012 @ 11:38
    René
    100

    HI I got it working again, Deleting my template, ad restore to default in  /umbraco/newsletterstudio/web.config?

    Kindly René

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Aug 16, 2012 @ 16:00
    Markus Johansson
    0

    Hi!

    Hmm, so you are saying that adding a template will cause the editor to disappear? I'll have to look closer at this then.

    // M

  • Thomas 66 posts 88 karma points
    Oct 17, 2012 @ 12:27
    Thomas
    0

    Had the same error - the TinyMCE editor totally disappeared on all doctypes. 

    The reason in my case was an error in the config-file, where I added the templates and uncommented the old values. After fixing this (and adding a space to web.config to restart the app) the editor returned.

    Hope this can help you or anyone else experiencing the problem.

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