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  • islam 20 posts 40 karma points
    Mar 11, 2013 @ 21:46
    islam
    0

    Could not find a part of the path

    Hello,

    when I send the newsletter to a mailing list,  I got 100% delivery failed and the error message is "Could not find a part of the path"

    SMTP test connection is success.

    I was trying to configure the package on the live server and buy the license so this problem is stopping me from my final test.

     

    Thanks in advance.

    islam

     

     

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  • Markus Johansson 1945 posts 5899 karma points MVP 2x c-trib
    Mar 12, 2013 @ 08:13
    Markus Johansson
    0

    Hi Islam!

    To bad that you are having trubble. What version of Umbraco and what version of Newsletter Studio are you running? Are you using the data type send out? A special render task och maybe the inser url content-feature?

    Would it be possible for me to see the stacktrace of the error? Any hints in the umbraco log-table in the database?

    // Markus

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  • islam 20 posts 40 karma points
    Mar 15, 2013 @ 18:21
    islam
    0

    Hi Markus,

    The problem was that I forgot to comment some code in the customized render task :) sorry

     

    But i  need to buy the package and I can not order it because of the VAT number field format.

    I have contacted them and tried many times!


    my ticket number is #8777

    Any suggestions?

    Thanks in advance

    Islam.

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  • Markus Johansson 1945 posts 5899 karma points MVP 2x c-trib
    Mar 15, 2013 @ 18:59
    Markus Johansson
    0

    Hi!

    Its the Umbraco HQ that handles this, if your in a hurry send me an email and I'll help you.

    Markus [at sign goes here] enkelmedia.se

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  • islam 20 posts 40 karma points
    Mar 20, 2013 @ 15:42
    islam
    0

    Hi Markus,

    Scheduled newsletter is not sent?

    I have checked "ns_Newsletters" table and the scheduled date is there.

    Any suggestions?

    By the way, i have sent you the email about the license.

    Thanks in advance.

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  • Markus Johansson 1945 posts 5899 karma points MVP 2x c-trib
    Mar 20, 2013 @ 16:35
    Markus Johansson
    0

    Which verison of Newsletter Studio?

    Is the scheduled tasks configured in the /config/umbracoSettings.config? Is the url correct?

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  • islam 20 posts 40 karma points
    Mar 21, 2013 @ 15:32
    islam
    0

    How can I get the version number of Newsletter Studio?

    I have checked  /config/umbracoSettings.config and there is no scheduled task there. 

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  • Markus Johansson 1945 posts 5899 karma points MVP 2x c-trib
    Mar 22, 2013 @ 18:02
    Markus Johansson
    0

    Okej, then there must have been a problem when you installed the package. There should be two task in there:

     <scheduledTasks>
        <!-- add tasks that should be called with an interval (seconds) -->
        <task log="true" alias="newsletterstudioBounces" interval="840" url="http://www.yoursite.se/umbraco/newsletterstudio/pages/HandleBounces.aspx" />
        <task log="true" alias="newsletterstudioSendout" interval="300" url="http://www.yoursite.se/umbraco/newsletterstudio/pages/NewsletterCheckForScheduledSendOut.aspx" />
      </scheduledTasks>

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